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Maintenance & Service Guide
Presario 1660 Model
MSG Index Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal & Replacement Procedures Specifications Pin Assignments Battery Pack Operations
Diagnostic Error Codes
Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. These error codes help identify possibly defective subassemblies.
The following tables list error codes, a description of the error condition, and the action required to resolve the error condition.
Retest the system after completing each
IMPORTANT: step. If the problem has been resolved, do not proceed with the remaining steps.
For the removal and replacement of a particular subassembly, see Removal and Replacement
Procedures.
Select error codes by number or type: |
|
101 through 114 | Processor Test |
200 through 215 | Memory Test |
300 through 304 | Keyboard Test |
401 through 403 | Parallel Printer Test |
600 through 699 | Diskette Drive Test |
1101 | Serial Test |
1701 through 1736 | Hard Drive Test |
501 through 516 | Video Test |
2402 through 2456 |
|
2458 through 2480 |
|
3206 | Audio Test |
8601 through 8602 | Touch Pad Pointing Device Test |
3301 through 3305 | CD or DVD Test |
6600 through 6623 |
|
Processor Test Error Codes |
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| |
Error |
|
|
|
Code | Description |
| Recommended Action |
CPU test failed | Replace the processor and retest. | ||
Coprocessor or Weitek Error | 1. | Run the Configuration and Diagnostics | |
|
| Utilities. | |
|
| 2. | Replace the processor board and retest. |
DMA page registers test failed | Replace the system board and retest. | ||
Interrupt controller master test failed |
|
| |
Port 61 error |
|
| |
Keyboard controller |
|
| |
CMOS RAM test failed |
|
| |
CMOS interrupt test failed |
|
| |
CMOS clock test failed |
|
| |
Programmable timer load data test |
|
| |
| failed |
|
|
Protected mode test failed |
|
| |
Speaker test failed | 1. | Check system configuration. | |
|
| 2. | Verify cable connections to speaker. |
|
| 3. | Replace the system board and retest. |
200-xx
202-xx
203-xx
204-xx
211-xx
214-xx
215-xx
300-xx
301-xx
302-xx
304-xx
401-xx
402-xx
403-xx
Memory Test Error Codes
Memory machine ID test failed | 1. | Flash the system ROM and retest. | |
Memory system ROM checksum failed | 2. | Replace the system board and retest. | |
Write/Read test failed | 1. | Remove the memory module and retest. | |
Address test failed | 2. | Install a new memory module and | |
retest. | |||
|
Random pattern test failed
Noise test failed
Random address test failed
Keyboard Test Error Codes
Failed ID Test | 1. | Check the keyboard connection. If |
Failed Selftest/Interface Test | disconnected, turn off the computer and | |
connect the keyboard. | ||
Failed Individual Key Test | 2. | Replace the keyboard and retest. |
|
Failed Keyboard Repeat Test
3. Replace the system board and retest.
Parallel Printer Test Error Codes
Printer failed or not connected | 1. Connect the printer. | |
| 2. | Check power to the printer. |
Failed Port Test | 3. | Install the |
| retest. | |
Printer pattern test failed | 4. | Check port and IRQ configuration. |
| 5. | Replace the system board and retest. |
Diskette Drive Test
600-xx
601-xx
602-xx
603-xx
604-xx
605-xx
606-xx
609-xx
610-xx
697-xx
698-xx
Diskette ID drive types test failed
Diskette format failed
Diskette read test failed
Diskette write, read, compare test failed
Diskette random read test failed
Diskette ID media failed
Diskette speed test failed
Diskette reset controller test failed
Diskette change line test failed
Diskette type error
Diskette drive speed not within limits Diskette drive/media ID error
1.Replace the diskette media and retest.
2.Check and/or replace the diskette power and signal cables and retest.
3.Replace the diskette drive and retest.
4. Replace the system board and retest.
1.Replace media.
2.Run the Configuration and Diagnostics Utilities.
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