CustomerSupport

Other Support Programs

Other Support Programs

Extending Your Warranty

If you would like to extend your printer coverage for repair beyond the 1-year factory warranty, contact your local reseller.

Express Exchange (U.S. only)

If your printer needs repair during the warranty period (the first year of ownership), Hewlett-Packard offers a free Express Exchange program for customers in the United States. A refurbished (like new) printer can be delivered in 2 business days, while the damaged printer is returned using a prepaid shipping label. A technical support agent at the Support Center can make the necessary arrangement.

Printer Drivers by Mail (U.S. Only)

You can order printer drivers for the cost of the disks or the CD by calling (970) 339-7009, 24 hours a day, Monday through Saturday. They will be delivered to you by mail. Drivers are also available on the World Wide Web for free.

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Section 3 Support