Problem

Possible Cause

Solution

When I press the

The flash is turned off

Use the flash.

Shutter button half

and there is not

 

way down, a

enough light.

 

green blinking

 

 

light appears next

 

 

to the viewfinder.

 

 

The date and/or

The batteries were

Reset the date and time. To avoid losing date and time

time is wrong.

dead or removed from

information, replace low batteries promptly.

 

the camera for more

 

 

than five minutes.

 

When I connect the

The camera is not

Make sure the USB cable is firmly connected at both

camera to my

connected to the

ends and the cable is connected directly to a working

computer, the

computer properly.

USB port. The connection may not work if connected to

software says it

 

a USB hub.

can’t find the

The camera is turned

Slide the mode switch down to the playback icon to

camera.

off.

turn the camera on.

 

 

The batteries are low.

Replace the batteries or use an AC power adapter.

 

A conflicting software

Exit from all programs while you are using the ArcSoft

 

application may be

PhotoImpression software.

 

open.

 

www.hp.com/photosmart

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