Chapter 9: Troubleshooting and Assistance
If you have a problem using your HP PhotoSmart 215 digital camera, first review this section. If you cannot find the solution to your problem here, see “Getting Assistance” on page 57.
Problems and Solutions
Problem | Possible Cause | Solution |
The camera won’t | The camera powered | Slide the mode switch to the OFF position and then |
turn on. | off. | turn the camera back on. |
| The batteries are low. | Replace the batteries. |
| The AC power adapter | Plug the AC power adapter into the wall. When you |
| is connected to the | have an AC adapter connected to the camera, the |
| camera, but not to a | camera cannot draw battery power even if the adapter |
| power source. | is not connected to a power source. If you want to use |
|
| battery power, disconnect the AC adapter. |
| The camera needs to | Turn the camera off and then on again. |
| be reset. | Remove the batteries and reinstall them. Or, if you are |
|
| |
|
| using an AC power adapter, unplug the adapter from |
|
| the camera and then plug it in again. |
www.hp.com/photosmart |
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