2Double-click the Applications: HP All-in-One Software folder.

3Double-click HP Uninstaller. Follow the onscreen instructions.

4After the software is uninstalled, disconnect your HP all-in-one, and then restart your computer.

Note It is important that you disconnect your HP all-in-one before restarting your computer. Do not connect the HP all-in-one to your computer until after you have reinstalled the software.

5To reinstall the software, insert the HP all-in-one CD-ROM into your computer’s CD-ROM drive.

6On the desktop, open the CD-ROM and then double-click HP all-in-one installer.

7Follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP all-in-one.

Operational troubleshooting

The HP PSC 2350 series all-in-one troubleshooting section in the HP Image Zone contains troubleshooting tips for some of the most common issues associated with your HP all-in-one.

To access the troubleshooting information from a Windows computer, go to the HP Director, click Help, and then choose Troubleshooting and Support. Troubleshooting is also available through the Help button that appears on some error messages.

To access troubleshooting information from Macintosh OS X v10.1.5 and later, click the HP Image Zone icon in the Dock, select Help from the menu bar, choose HP Image Zone Help from the Help menu, and then choose HP PSC 2350 series all-in-one Troubleshooting in the Help Viewer.

If you have Internet access, you can get help from the HP website at www.hp.com/ support.

The website also provides answers to frequently asked questions.

Paper troubleshooting

To help avoid paper jams, only use paper types that are recommended for your HP all- in-one. For a list of recommended papers, see the onscreen HP Image Zone Help, or go to www.hp.com/support.

Do not load curled or wrinkled paper, or paper with bent or torn edges, into the paper tray. For more information, see Avoid paper jams.

If paper does become jammed in your device, follow these instructions to clear the paper jam.

Paper has jammed the HP all-in-one

Solution

1Press in the tab on the left side of the rear clean-out door to release the door. Remove the door by pulling it away from the HP all-in-one.

Troubleshooting information

User Guide

105

Page 108
Image 108
HP 2355v Operational troubleshooting, Paper troubleshooting, Double-click the Applications HP All-in-One Software folder

2350, 2355v specifications

The HP 2355v and 2350 are compact and versatile printers designed to meet the needs of home and small office users. Both models stand out with their exceptional performance, ease of use, and affordability, making them popular choices for everyday printing tasks.

One of the main features of the HP 2355v is its ability to print in color and monochrome with high quality. Users can expect vibrant colors and sharp text, which is ideal for printing photos, documents, and presentations. These printers utilize HP’s innovative Inkjet technology, ensuring that prints are not only beautiful but also durable enough to withstand the test of time, thanks to smudge-resistant and fade-resistant qualities.

Both models support a variety of paper sizes and types, providing flexibility for users. They can handle standard paper sizes, such as A4 and letter, as well as photo paper, envelopes, and labels. This versatility allows users to engage in a wide range of printing projects without the need for multiple devices.

The HP 2355v and 2350 are also equipped with user-friendly interfaces. With straightforward button controls and an intuitive setup process, users can easily navigate through printing tasks without any hassle. Additionally, they boast impressive print speeds, allowing users to produce documents quickly and efficiently, which is essential for busy households or small businesses.

Connectivity options are another highlight of these models. They typically offer USB connectivity, making it easy to connect to computers and laptops. While the HP 2355v may offer some additional features or functionality compared to the 2350, both models have been designed to accommodate the basic needs of various users.

Energy efficiency is another characteristic worth noting. The HP 2355v and 2350 comply with ENERGY STAR® standards, ensuring that they consume less energy during operation. This aspect not only helps in reducing the environmental impact but also results in lower electricity bills for users.

In summary, the HP 2355v and 2350 are reliable and efficient printers that provide excellent printing capabilities for home and small office use. With their quality output, user-friendly design, and energy-efficient performance, they represent a sound investment for those in need of dependable printing solutions.