6.If streaks still appear, repeat steps 3 through 4. The cleaning cloth can be cycled through the scanner up to five times within 30 minutes. After that the cloth will dry out.
If repeated cycling of the cleaning cloth does not remove the streaks from the scanned image, clean the rollers.
Clean the rollers and pad assembly
Clean the rollers and pad assembly on the following conditions:
•As a guideline, clean the rollers and pad assembly after every 5,000 scans. Note that this guideline might vary based on the type of documents you are scanning.
•Cleaning the paper path did not remove the streaks or scratches from the scanned images.
•You experience repeated document jams.
To clean the rollers, follow these steps:
1.Press and hold the Power button for 3 seconds to turn off the scanner, and then disconnect the USB cable and power supply from the scanner.
2.Open the scanner hatch.
3.Remove any visible lint or dust from the rollers and pad assembly using either compressed air or a clean
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Pad assembly
Rollers
4.Close the scanner hatch, and then reconnect the USB cable and power supply to the scanner.
5.Press the Power button to turn on the scanner.
CAUTION: When cleaning the pad assembly, take care to prevent the cloth from catching on the metal parts.
