HP 4100 4100 additional setup information, possible installation problems

During the installation of the HP Officejet software, a number of windows are displayed. You should see the following:

•Installing

•Copying files

•A request to plug in the HP Officejet

•Green OK and check mark

•Request to restart your computer (may not occur in all cases)

•Registration

If you did not see all of these windows, there may be a problem with the installation. Verify the following:

•The HP Director contains six icons (double-click the HP Director icon on the desktop)

•The HP Officejet is listed in the Printers dialog box

•There is an icon for the HP Officejet in the System Tray that indicates the HP Officejet is ready.

If the HP Director does not show six icons, you may need to wait a few minutes for the HP Officejet to connect to your computer.

If nothing appears on your computer screen after you insert the HP Officejet

4100 Series CD-ROM into your computer’s CD-ROM drive:

1From the Start menu, choose Run.

2In the Run dialog box, enter d:\setup.exe (if your CD-ROM drive is not assigned to drive letter d, use the appropriate drive letter), then click OK.

If the HP Director does not contain six icons, do the following:

•Verify that the front-panel cover is attached, then unplug the HP Officejet and plug it in again.

•Verify that the USB and power cables are plugged in.

–Unplug the USB cable and plug it in again.

–Do not attach the USB cable to a keyboard or nonpowered hub.

–Verify that the USB cable is 3 meters or less in length

–If you have several USB devices attached to your computer, you may want to unplug the others during the installation.

Note: AppleTalk is not supported.

•Unplug the HP Officejet from the wall and plug it in again.

•Restart your computer.