chapter 10

Note: When transporting your HP Officejet, make sure that the pens have been removed, the HP Officejet has been properly shut down by pressing the power button, and you have allowed time for the carriage to return to the service station and for the scanner to return to its parked position.

1Turn on the unit.

Disregard steps 1 through 6, if your unit will not turn on and the print carriage is in the home position. You will not be able to remove the print cartridges. Proceed to step 7.

2Open the print cartridge access door. The print carriage moves into view.

3See replace the print cartridges on page 33 for information on removing the print cartridges.

Caution! Remove both print cartridges. Failure to do so may damage your unit.

4Place the print cartridges in an airtight bag so they will not dry out, and put them aside (do not send them with the unit, unless instructed to by the HP customer support call agent).

5Turn off the unit.

6Close the print cartridge access door.

7Remove the front panel cover as follows:

a.Grasp the front of the front panel cover with two hands, as shown.

b.Firmly lift the front panel cover to unsnap it from the unit.

8Retain the front panel cover. Do not return the front panel cover with the unit.

9If available, pack the unit for shipment using the original packing materials or the packaging materials that come with your exchange unit.

If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage caused by improper packaging and/or improper transportation is not covered under the warranty.

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hp officejet 4100 series