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get help

This Reference Guide contains information on using your HP Officejet and provides additional troubleshooting assistance for the installation process. The Reference Guide also contains information on how to order supplies and accessories, technical specifications, support, and warranty information.

The table below lists additional sources of information for your HP Officejet.

help

description

 

 

Setup Poster

The Setup Poster provides instructions for setting up and configuring your

 

HP Officejet. Make sure you use the correct poster for your operating

 

system (Windows or Macintosh).

 

 

HP Photo & Imaging

The HP Photo & Imaging Help provides detailed information on using the

Help

software for your HP Officejet.

 

For Windows users: Go to the HP Director, and click Help.

 

For Macintosh users: Go to the HP Director, and click Help, then click hp

 

photo and imaging help.

 

 

Troubleshooting help

To access troubleshooting information:

 

For Windows users: In the HP Director, click Help. Open the

 

Troubleshooting book in the HP Photo & Imaging Help, then follow the

 

links to general troubleshooting as well as links to Troubleshooting help

 

that is specific to your HP Officejet. Troubleshooting is also available from

 

the Help button that appears on some error messages.

 

For Macintosh users: Open the Apple Help Viewer, click hp photo and

 

imaging troubleshooting, then click hp officejet 4100 series.

 

 

Internet help and

If you have Internet access, you can get help from the HP website at:

technical support

www.hp.com/support

 

The website also provides answers to frequently-asked questions.

 

 

Readme file

After you install your software, you can access the Readme file from either

 

the HP Officejet 4100 Series CD-ROM or the HP Officejet 4100 Series

 

program folder. The Readme file contains late-breaking information that

 

does not appear in the Reference Guide or the online help. To access the

 

Readme file, do the following:

 

For Windows: go to the Windows taskbar, click Start, point to Programs

 

or All Programs (XP), point to Hewlett-Packard, point to HP Officejet

 

4100 Series, and then choose View the Readme File.

 

For Macintosh: go to the HD:Applications:HP Officejet Software folder.

 

 

Dialog-box help

For Windows: Clicking Help in a dialog box displays information about

 

options and settings within the dialog box.

 

 

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