Chapter 5

Solution Move the images from the camera's internal memory to the camera's memory card. To do this, press OK to access the menu tabs. Navigate to the Setup Menu, select Move Images to Card, then press OK.

You can also remove the memory card and then redock the camera. This forces the HP Photosmart GoGo Photo Studio to read the internal memory of the camera.

The printer is plugged in, but it will not turn on.

Solution

The printer may have drawn too much power.

If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in. Turn on the printer.

If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord. Turn on the printer.

The printer may be plugged into a power strip that is turned off. Turn on the power strip, then turn on the printer.

The printer may be plugged into an incompatible power source. If you are traveling abroad, make certain the power source in the country you are visiting complies with the power requirements and power cord of the printer.

The optional HP Photosmart Internal Battery is installed in the printer, but the printer will not turn on using battery power.

Solution

The battery may need to be charged. Plug in the printer power cord to charge the battery. The printer battery light flashes green to indicate that the battery is charging.

If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord. Turn on the printer.

The optional HP Photosmart Internal Battery is installed in the printer, but it will not charge.

Solution

Unplug the printer power cord if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord. Turn on the printer.

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HP Photosmart 420 series GoGo Photo Studio