7 HP Customer Care
Note The name of HP support services may vary by country/region.
If you have a problem, follow these steps:
1.Check the documentation that came with the printer. For more information, see Finding More Information.
2.If you are unable to solve the problem using the information in the documentation, visit www.hp.com/support to do the following:
–Access online support pages
–Send HP an
–Connect with an HP technician by using online chat
–Check for software updates
Support options and availability vary by product, country/region, and language.
3.Contact your local point of purchase. If the printer or camera has a hardware failure, you will be asked to bring the device to where you purchased it. Service is free during the limited warranty period. After the warranty period, you will be quoted a service charge.
4.If you are unable to solve the problem using the onscreen Help or HP websites, call HP Customer Care using the number for your country/region.
HP Customer Care by phone
While the HP Photosmart GoGo Photo Studio is under warranty, you can obtain free phone support. For more information, see the warranty statement that came in the box, or go to www.hp.com/support to check the duration of your free support.
After the free phone support period, you can obtain help from HP at an additional cost. Contact your HP dealer or call the support phone number for your country/region for support options.
To receive HP support by phone, call the appropriate support phone number for your location. Standard phone company charges apply.
Western Europe: Customers in Austria, Belgium, Denmark, Spain, France, Germany, Ireland, Italy, Netherlands, Norway, Portugal, Finland, Sweden, Switzerland, and the United Kingdom should go to www.hp.com/support to access phone support numbers in their country/region.
North America: Call
Other countries/regions: See the list of support telephone numbers inside the front cover of this manual.
HP Photosmart 420 series GoGo Photo Studio Printer User's Manual | 51 |