The following error messages may appear on the camera Image Display when the camera is docked on top of the printer. Follow the instructions to resolve the problem.

Error message: Open output door or clear paper jam, then press OK.

Solution To clear a paper jam, try the following:

If the paper came part way through the front of the printer, gently pull the paper towards you to remove it.

If the paper did not come part way through the front of the printer, try removing it from the back of the printer:

Remove the paper from the In tray, then pull down on the In tray to open it fully to a horizontal position.

Gently pull the jammed paper to remove it from the back of the printer.

Lift the In tray up until it snaps back into paper-loading position.

If you cannot grasp the edge of the jammed paper to remove it, try the following:

Turn off the printer.

If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in.

If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord, if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord.

Turn on the printer. The printer checks for paper in the paper path and will automatically eject the jammed paper.

Press OK to continue.

Error message: Print cartridge is not compatible. Use appropriate cartridge.

Solution Replace the print cartridge with one that is compatible with the printer. For more information, see Inserting Print Cartridges.

Error message: Already connected to a camera.

Solution You are attempting to connect a camera to the camera port while the GoGo Photo Studio camera is in the camera dock, or you are trying to dock the camera when a second PictBridge-certified camera is already connected through the camera port. Only one camera can be connected at a time. To connect a different camera, first remove any camera connected or docked already.

Error message: Check computer connection.

Solution You have done something that requires the GoGo Photo Studio to be connected to a computer. Make sure the printer is connected to the printer with a USB cable.

HP Photosmart 420 series GoGo Photo Studio Printer User's Manual

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HP 420 manual Error message Already connected to a camera, Error message Check computer connection

420 specifications

The HP 420 is a highly regarded model in the realm of printing, celebrated for its exceptional performance and versatile capabilities. Targeted primarily at small to medium-sized businesses, the HP 420 offers a remarkable balance of efficiency, reliability, and print quality.

One of the main features of the HP 420 is its fast print speeds, which can reach up to 40 pages per minute. This is essential for workplaces that require high-volume printing without sacrificing quality. The first page out time is notably quick, often less than 10 seconds, which ensures that users won't have to wait long for their documents.

The HP 420 employs advanced laser printing technology, which guarantees sharp text and vibrant images. This technology is particularly advantageous for documents that require clarity and precision, such as reports, presentations, and marketing materials. The printer supports various media types and sizes, enabling it to handle everything from envelopes to glossy photo paper with ease.

Another significant aspect of the HP 420 is its robust built-in security features. With network security protocols and options for secure printing, users can rest assured that their sensitive information is protected from unauthorized access. This is increasingly important in today's digital landscape, where data breaches are a constant threat.

In terms of connectivity, the HP 420 is equipped with multiple options including USB, Ethernet, and wireless capabilities. This allows for seamless integration into different office environments, enabling users to print from a variety of devices, including smartphones, tablets, and computers. The printer is also compatible with cloud printing services, which enhances its accessibility and convenience for users on the go.

The HP 420's user-friendly interface features an intuitive control panel and easy-to-navigate menus, making it simple for users to manage settings and operations. Additionally, the printer offers automatic duplex printing, which reduces paper consumption and promotes sustainability—an increasingly valued characteristic in modern workplaces.

Maintenance is straightforward with the HP 420, as it includes easy-to-replace toner cartridges and a long-life imaging drum. This not only maximizes uptime but also lowers the total cost of ownership, making it an economical choice for businesses looking to optimize their printing processes.

In conclusion, the HP 420 stands out for its high-speed printing, advanced security features, versatile connectivity options, and user-friendly design. Whether for high-volume office environments or flexible work settings, the HP 420 is engineered to meet the demands of today's fast-paced business world, delivering exceptional results with every print.