HP 420 Finding More Information

Chapter 1

Finding More Information

Your new HP Photosmart 420 series GoGo Photo Studio comes with the following documentation:

●Quick Start or Setup Guide: The HP Photosmart 420 series GoGo Photo Studio comes with setup instructions that explain how to set up the HP Photosmart GoGo Photo Studio and install the HP Photosmart software. The Quick Start also includes basic camera operation. The name of the document varies by country/ region.

●HP Photosmart 420 series GoGo Photo Studio Printer User's Manual: The Printer User's Manual is the book you are reading. This manual describes the basic features of the HP Photosmart GoGo Photo Studio, explains how to use it without connecting it to a computer, and contains hardware troubleshooting information. In some countries/regions the User's Manual is provided in online format on the HP Photosmart User's Manual CD.

●HP Photosmart Printer Help: The onscreen HP Photosmart Printer Help describes how to use the HP Photosmart GoGo Photo Studio with a computer and contains software troubleshooting information.

●HP Photosmart 420 series GoGo Photo Studio Camera User's Manual: This documentation explains how to use the HP Photosmart GoGo Photo Studio camera to take pictures and includes troubleshooting and maintenance information. In some countries/regions the camera documentation is provided only in online format on the HP Photosmart User's Manual CD. In those countries/ regions the Quick Start includes basic printed instructions for both the camera and the printer components.

After you have installed the HP Photosmart software on your computer, you can view the onscreen Printer Help on your computer:

●Windows PC: From the Start menu, select Programs (in Windows XP, select All Programs) > HP > HP Photosmart 420 series > Photosmart Help.

●Macintosh: Select Help > Mac Help in the Finder, then select Library > HP Photosmart Printer Help for Macintosh.

4	HP Photosmart 420 series GoGo Photo Studio

Contents

Page Page Copyrights and Trademarks Notice Trademarks Regulatory Model Identification Number Page Page Contents Specifications HP Customer Care Index 1 Welcome Finding More Information Printer Parts Front View (Open) In tray In tray extender Paper-width guide Indicator Lights Printer battery light On light Status light Print light Control Panel Save Zoom Zoom + Navigation buttons Total Images Summary Screen DPOF print status Battery indicator Messaging area Navigation arrows Internal Battery Compartment Cover of the battery compartment HP Photosmart Internal Battery Internal battery compartment Battery compartment button Available Accessories Battery Information GoGo Photo Studio Menus The GoGo Photo Studio Menu Tabs Tip To use the GoGo Photo Studio menus: Print Menu To Navigate the Menus: Print New Full Size 2 Photos per Page 4 Photos per Page Print Index Live View Setup Live View On Live View Off Date/Time USB Configuration 2 Getting Ready to Print Loading Paper Choosing the Best Paper for the Job Loading Your Paper Inserting Print Cartridges Remove the Pink Tape: Do Not Touch Here Prepare the printer and cartridge: Insert the cartridge: Connecting the Camera Dock the camera on the printer: 3 Printing Basics Printing from the Docked Camera Viewing Images to Print Improving the Quality of Your Images Printing Images Printing from Other Devices Computer PictBridge-certifiedCamera Bluetooth Wireless Devices Page Maintaining and transporting the printer Cleaning and Maintaining the Printer Cleaning the Outside of the Printer Cleaning the Print Cartridge Cleaning the Print Cartridge Contacts Printing a Test Page Aligning the Print Cartridge Updating the HP Photosmart Software Storing the HP Photosmart GoGo Photo Studio and Print Cartridges Storing the HP Photosmart GoGo Photo Studio Storing the Print Cartridges Maintaining the Quality of Photo Paper Storing Photo Paper Handling Photo Paper Transporting the HP Photosmart GoGo Photo Studio Extending the handle 5 Troubleshooting Printer Hardware Problems The On light flashed briefly after I turned the printer off The buttons on the control panel do not respond The Save button on the control panel does not respond Cause Page The printer is plugged in, but it will not turn on The remote does not work The camera buttons are not working Printing Problems Paper does not feed into the printer correctly The image printed at an angle or is off-center No page came out of the printer The paper jammed while printing A blank page came out of the printer The printer ejects the paper when preparing to print Print quality is poor The images I marked for printing in the digital camera do not print Yes Some commands in the menus are dimmed Bluetooth Printing Problems Error Messages Error message: Open output door or clear paper jam, then press OK Error message: Print cartridge is not compatible. Use appropriate cartridge Error message: Already connected to a camera Solution Error message: Check computer connection Page 6 Specifications System Requirements Printer Specifications Media Types Environmental Maximum during operation: 5–40C (41–104F) Recommended during operation: 15–35C (59– Paper Tray HP Tri-color(14 ml) HP Gray Photo USB 2.0 Full-speedSupport Video File Formats Page 7 HP Customer Care HP Customer Care by phone Placing a call Return to HP Repair Service (North America Only) Additional Warranty Options Index Page Regulatory notices