Chapter 11 Troubleshooting 97
11 Troubleshooting
If you encounter difficulties while using your HP Jornada 430/430se, this chapter helps you find answers.
If you need information about troubleshooting Microsoft ActiveSync, see the Troubleshooting partnerships section in chapter 6.
The information in this chapter helps you:
•Troubleshoot basic problems
•Troubleshoot problems with remote connections
•Troubleshoot problems with the display
•Troubleshoot problems connecting by infrared
Troubleshooting basic problems
If you have a specific problem, review the information below to see if you can find the answer quickly. Or, go to the HP Jornada Web site at www.hp.com/jornada/support for current information about common difficulties. You can also find new software, drivers, and updated support documentation on this web site.
| Problem | Diagnosis / Remedy | |
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| HP Jornada does not | Battery power is too low to run the | |
| turn on when not | P/PC. Connect to AC power, and | |
| connected to AC power. | then turn on your HP Jornada. | |
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| (Charge the battery regularly to | |
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| avoid running out of battery | |
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| power.) | |
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| Battery runs out of | You are using your HP Jornada in | |
| power quickly. | ways that drain the batteries | |
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| quickly. See the Optimizing | |
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| battery life section in chapter 3. | |
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