Chapter 4 Learning about the buttons, hard icons, and settings 29
You can also set a primary password with the Microsoft Password feature (tap Start, Settings, and then Password).
Password tab
If you forget your primary password, you can still unlock your P/PC with the reminder password. However, you cannot access the HP security Properties tab to reset your primary password.
If you forget your primary password, the ONLY way to reset it is to follow these steps: 1) perform a full backup either to the desktop PC or to a CF card using HP backup, 2) perform a full reset on your P/PC, and then 3) restore the backup file to your P/PC.
You can only backup to your desktop PC if you previously saved your password when connecting with ActiveSync. If you did not save your password, use HP backup to backup to a CF card. For information on full backups and restores, see the Backing up and restoring data section in chapter 9. For information on performing a full reset, see the Full reset section in chapter 11.