Chapter 11 Troubleshooting 103

Inserting a different Compact Flash card that has the same Playlist name as the previous card causes Hum to stop responding (lock up).

Hum locked up because it cannot distinguish between the two cards. Connect to AC power and perform a soft reset.

TIP: After inserting a new CompactFlash card, tap Tracks and then Update List to update the Playlist.

Cannot use a Playlist The Hum player version in the with extension “.m3u”. HP Jornada does not support a Playlist with extension “.m3u”.

Resetting

Occasionally, you may need to reset the HP Jornada; for example, you may reset after you restore data from your desktop PC or when the operating system stops responding.

There are two methods of resetting:

•Soft reset—A soft reset (also called “warm boot”) is similar to restarting your desktop PC. It restarts the operating system and preserves any saved data, but loses any unsaved data.

•Full reset—A full reset (also called “cold boot”) restores the HP Jornada to its original state, erasing all information, including saved and unsaved data, you have entered.

To ensure the safety of your information in case a full reset is necessary, you should regularly back up your data to your desktop PC (using ActiveSync) or to a CompactFlash Card (using the HP backup application). For more information on backing up data, see the Backing up and restoring data section in chapter 9.

Soft reset

Perform a soft reset after restoring data from a backup file or when the HP Jornada appears to be “frozen” or “locked up.”

When you perform a soft reset you lose unsaved data in all open documents or programs. To close all open documents an programs, use the Task Manager. On the Start menu, ta Settings, tap System, and then select the Task Manager tab.