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Problem | Possible cause | Solution | |
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An audio device | An audio device is connected to the | Disconnect the audio device from the headphone jack on the computer. | |
connected to the | headphone jack on the computer. |
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docking station | Using the headphone jack on the |
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does not produce | computer mutes the docking station |
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sound. | sound. |
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A microphone | A microphone is connected to the | Either use the microphone connected to the docking station or | |
connected to the | docking station. | disconnect it. | |
computer does not |
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work. |
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A connected home Audio is not connected properly. entertainment
system does not have audio.
Be sure that the docking station is properly connected to the home entertainment system.
A connected home | The home entertainment system | Be sure that your home entertainment system is S/PDIF compatible. |
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entertainment | may not support digital audio. |
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system does not |
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experience |
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surround sound. |
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Video problems |
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Problem | Possible cause | Solution |
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A connected home entertainment system does not have video.
The video cable is not connected | Disconnect and reconnect the video cable. |
correctly. |
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The screen image is displaying on | Press |
the computer. | external display. |
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The docking station is not connected | Connect the AC adapter to the docking station and to an AC outlet. |
to AC power. |
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The computer is not docked | Redock the computer. |
correctly. |
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Getting more information
■For comprehensive information about your computer, as well as government agency and safety information about the use of your computer, access Help and Support by selecting Start > Help and Support.
■The HP Web site (http://www.hp.com) provides product news and software updates.
Maintenance and Service Guide |
