Gepetto_RG.book Page 21 Wednesday, May 14, 2003 3:01 PM

installation troubleshooting

Use the information in this section if you have problems setting up your HP printer. If you need help after the printer is set up, see the onscreen user’s guide (see page 19).

For help with networking the printer, see the network guide that came with the printer.

Windows

problem The installation program does not start automatically when the CD is inserted.

possible causes

Autorun is disabled.

The computer cannot find the autorun.exe program on the CD- ROM.

solution

1.Insert the printer software CD into the computer’s CD-ROM drive. Be careful to position the CD correctly.

2.Select Start > Run, then click Browse.

3.Browse to the HPPP CD-ROM icon, then click Open.

4.Select Setup, then click Open.

The setup.exe file appears in the Run dialog box.

5.Click OK.

6.Follow the onscreen instructions to install the printer software.

english

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HP 5800 manual Installation troubleshooting, Solution