troubleshooting tips

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This chapter provides tips for solving problems and improving the quality of your printing. Look for your problem in the following troubleshooting topics:

•printing problems

•printing is too slow

•two-sided printing problems

•USB connection problems

•communication problems

•problems uninstalling or reinstalling software

•get help

For more information, also see the Troubleshooting chapter in the HP Digital Copier 510/610 Reference Guide.

printing problems

Use the following topics to solve problems that are related to the printing functions of your HP Digital Copier.

If your HP Digital Copier is not printing, first verify the following:

•The printer is connected to the power source.

•The cable connections are secure.

•The printer is turned on.

•The media is correctly placed in the paper tray.

•The copier/printer ink cartridge door is closed.

•The two-sided printing accessory or rear access door is attached.

printing problems

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