HP 640 Fax Paper jams during printing

LCD error messages

Display	Status/Solution

Job Not Assigned	You attempted to cancel a scheduled job but no jobs are
	scheduled.
	You attempted to delete, print or send the Favorites document
	when there is no document stored.

Junk Fax Empty	You attempted to delete a junk fax number when there is no
	junk fax number.

Junk Fax Full	The machine can hold only 20 junk fax numbers.

Load Document	You must load a document before proceeding.

Memory Full	Memory has become full while receiving a fax. It will not
	answer the telephone until memory has been cleared. Print any
	faxes stored in memory and, if necessary, clear scheduled jobs
	See Reprinting faxes on page 40 and see Clearing memory
	on page 41.

Memory Full

Press OK to continue

Memory has become full while scanning a document. Press OK to send or copy the scanned pages only. To cancel the job press

Cancel and try again when memory becomes available, or split the new document into smaller parts. See Clearing memory

Memory Received	The machine has data stored in memory. Replace the print
Ink Low. Install	cartridge with new one in order to print the faxes.
new ink cartridge

Memory Received	Load paper and press OK. There might be a jam. Clear the jam
Load paper and	as described in Paper jams during printing on page 46.
press OK

Memory Received	There is no print cartridge in the machine. Install a print
Install ink	cartridge.
cartridge

No answer from	The other machine has not answered after all redial attempts to
remote fax	send a fax.

No CID Number	The machine could not detect the CID (Caller ID) number.

No Dial Number	There is no number in the redial memory.

Not available while	The machine could not receive a new fax while printing the
reprinting fax	stored faxes.

Not Found	The number you are searching for does not exist in memory.

Number already	The number you are trying to enter already exists in the phone
registered	book or junk fax list.

52 Care and maintenance

Contents

Page Page Page Page 7 Specifications and regulatory information Page 1 Quick start Load documents to fax or copy Send a fax Receive a fax Make a copy Make a telephone call 2 HP Fax basics The HP Fax features The HP 640 Fax Parts of the HP Fax Page Control Panel of HP Fax Figure 2-4 Control panel of HP Fax Page menus The Overview of menu options To change these settings, see Navigate the menus on page BASIC FAX menu Page ADVANCED FAX menu TOOLS menu Loudspeaker Navigate the menus Ready mode Menu buttons Use the Menu buttons to navigate the menu items 1Press the Menu button to access the menu system Enter dates, times, text, and telephone numbers Use these buttons when menu items ask you to enter dates, time or text that you selected the correct one for your on page 37) change. Simply press the key for the new character or number or use the ooo mmmmmmmmm mmm qqq, ss, ooo mmmm Speed dialing Store a number in the phone book One-touchdialing Phone book dialing Paper types and sizes The following document size is acceptable when you send a fax •The minimum document size is 148 mm (5.8 in.) wide by 128 mm (5 in.) long •The maximum size is 216 mm (8.5 in.) wide by 356 mm (14 in.) long Follow these tips to ensure worry-freefaxing For more information on what kind of paper you can use for documents Set document resolution and contrast for a single copy NOTE: You must set the resolution and contrast before dialing the number 2.Press Resolution repeatedly to select the option you want: STANDARD •FINE is good for documents containing a lot of detail Adjust volume Ringer volume Speaker volume Automatic fax redial Receiving via an extension telephone 3 Additional features Use Caller ID Turn Caller ID on See who called with Caller ID Print a list of Caller ID numbers Block junk fax numbers Favorites Save a document Delete a document Send a document Print a document Image TCR Distinctive ring (DRPD) Step 1—Teachthe HP Fax the ring pattern Step 2—Setup distinctive ring (DRPD) answer mode Answer/receive mode See Distinctive ring (DRPD) on see Set rings to answer on page Set rings to answer Page Page 4 Advanced faxing Delayed fax 2.Press Menu repeatedly until ADVANCED FAX appears and press OK Select Set Delayed Fax by pressing TIP: One touch buttons do not work with Delayed Fax You can enter 5 fax numbers into one job Polling Setting send polling Polling another fax to receive 1.Dial the telephone number of the remote machine that is ready to be polled TIP: One touch buttons do not work in this area To cancel the scheduled job 1.Press Menu repeatedly ADVANCED FAX appears and press OK Select Cancel Schedule by pressing and press OK Select the scheduled job you want to cancel by pressing Forward faxes Page 5 Feature reference Alarm sounds Key sounds Silent mode Set the fax header information 5.Press OK when the display shows Fax Name 6.Enter the fax name (up to 40 characters) by using the number keypad You can include special characters (space, plus sign, etc.) For more information, see Print reports Your fax machine can print many reports for your use Automatic reports These reports print automatically Reports you can print Reprinting faxes 3. Select between Print New Fax or Reprint Old Fax and press OK •Print New Fax: The machine prints all new faxes which have never been printed •Reprint Old Fax: The machine prints all faxes regardless of new or old Clearing memory You can selectively clear information stored in your machine’s memory 2. Select what you want to delete by pressing Redial a number in memory 6 Care and maintenance Print the self test Replace the print cartridge Page To clear document jam: If the paper is jammed in the printing area If the paper is jammed in the paper feed area Clean the nozzles Clean the cartridge carrier contacts Clean the document scanner area Page Adjust the scanner 2. Scroll to Adjust Scanner by pressing •The machine starts to scan the document to adjust the scanner LCD error messages These are the error message that may display along with solutions for you Paper jams during printing Document jams during transmission on page Troubleshooting Fax problems Print reports Clean the document scanner area on page 49) Print quality problems Maintain the print cartridge on page cartridge Clean the print cartridge nozzles 7 Specifications and regulatory information Print cartridge The HP Fax uses the following print cartridge HP 701 black inkjet print cartridge CC635A Product specifications The specifications are subject to change without notice Page A sample of ITU #1 test chart (reduced to 60.5%) Environmental product stewardship program Regulatory notices Page Use Hewlett-Packardsupport services Hewlett-PackardLIMITED WARRANTY STATEMENT