HP 700-000t, 700-000z, 700-010, 700-010xt, 700-019, 700-027c, 700-047c, 700-049, 700-050, 700-056, 700-059c, 700-060, 700-074, 700-109c, 700-130, 700-147c, 700-150, 700-159, 700-200z, 700-209, 700-210xt, 700-214, 700-215xt, 700-216, 700-229c, 700-230, 700-230qe, 700-239, 700-249, 700-300z, 700-310xt, 700-311, 700-327c, 700-329, 700-330qe, 700-339, 700-349, 700-400z, 700-406, 700-410, 700-410xt, 700-414, 700-430qe, h8-1400t, h8-1400z, h8-1403, h8-1413c, h8-1414, h8-1417c, h8-1420t, h8-1420z, h8-1423, h8-1427, h8-1430, h8-1435, h8-1437c, h8-1440t, h8-1450, h8-1455, h8-1500t, h8-1500z, h8-1503, h8-1513c, h8-1520t, h8-1520z, h8-1540t, h8-1549, h8-1559, h8-1569 Keyboard and mouse (general)

Symptom	Possible solution

Keyboard	Use the mouse to turn off the computer, unplug and reconnect the keyboard to the back of
commands and	your computer, and then restart your computer.
typing are not
recognized by the
computer.

Mouse (with cable) does not work or is not detected.

Unplug and reconnect the mouse cable to your computer.

If the mouse is still not detected, turn off the computer, unplug and reconnect the mouse cable, and then restart the computer.

Cursor does not move using the arrow keys on the number keypad.

Press Num Lock on the keyboard to turn off Num Lock, so that the arrow keys on the number keypad can be used.

ENWW

Keyboard and mouse (general)

Contents

Page Page Page Page Table of contents Page 1 Getting information 2 Setting up your computer Connecting to the Internet 3 Setting up additional features Using an HDMI monitor (select models only) Using the HDMI port controls (select models only) 4 Maintaining your computer Cleaning procedures Page 5 Troubleshooting Computer does not start Power Display (monitor – select models only) Keyboard and mouse (general) Keyboard and mouse (wireless) Speakers and sound Internet access Software troubleshooting 6 Support information Ways to get help Where to get help Customer support for repairs Before upgrading your hardware