Problem

Solution

The mouse doesn’t

If nothing happens when you move the mouse, it’s possible that the mouse is

work, even though

connected improperly.

everything else does.

PS/2 mouse only: Check that the cable connector pins are straight. Make sure the

 

mouse is connected to the mouse port, not to the keyboard port. To reconnect these

 

two cables, turn the computer off, reconnect the cables, and then turn the computer

 

back on.

 

If the pointer doesn’t move on the screen when you move the mouse, clean the mouse.

 

For an optical mouse, wipe the light sensor lens on the bottom of the mouse with a

 

lint-free cloth. For a roller ball mouse:

 

1

Remove the mouse ball by unscrewing the bottom of the mouse.

 

2

Clean the mouse ball with a damp cloth (not paper).

 

3

Use your finger to move the rollers in the mouse ball housing, and remove lint

 

 

and dust.

 

4

Replace the mouse ball, and screw on the cover.

The computer might have stopped. Reset the computer by pressing and holding the computer On button until the computer turns off (approximately five seconds). Then turn the computer back on.

The keyboard Print

Some programs do not recognize the Print button.

button doesn’t work.

 

I cannot remove a

You cannot remove a CD or DVD disc after you have turned off the computer.

CD or DVD disc.

Turn on the computer, and press the Eject button to extend the tray.

76 HP Pavilion home PC

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HP 564a (AP), 704d (AP), 734d (AP), 544a (AP), 744d (AP), 754d (AP), 774d (AP), 504a (AP), 514a (AP) manual Problem Solution
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504a (AP), 514a (AP), 744d (AP), 564a (AP), 754d (AP) specifications

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