chapter 7
Problem | Possible cause | Solution | |
The Printer Status light is | An unrecoverable error has | Try the following: | |
blinking amber. | occurred. | • | Turn off the printer. Unplug |
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| the printer’s power cord, |
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| wait one minute, then plug |
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| it in again. Turn on the |
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| printer. |
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| • | If this does not work, go to |
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| www.hp.com/support or |
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| contact HP support. For |
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| contact information, see the |
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| reference guide that came |
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| with your printer. |
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printing problems
Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support.
Note: In the presence of high electromagnetic fields, printed documents and photos may be slightly distorted.
Problem | Possible cause | Solution | |
The printer does not generate | You need to select the | Windows | |
4 x 6 inch (10 x 15 cm) | appropriate paper size. | 1 | Open the printing |
borderless print output. |
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| properties dialog box. For |
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| more information, see print |
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| using your Windows PC on |
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| page 37. |
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| 2 | Select the Paper/Quality |
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| tab. |
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| 3 | From the Size is |
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| menu, select Borderless |
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| Photo 4 x 6 in. (with tab). |
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| Macintosh OS X | |
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| From the Paper Size | |
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| menu in the Page Setup | |
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| dialog box, select Borderless | |
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| 4 x 6 Photo. | |
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| Macintosh OS 9 | |
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| 1 | From the Page Setup dialog |
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| box, select 4 x 6 Photo |
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| from the Page Size |
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| menu. |
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| 2 | Click to select the |
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| Borderless check box. |
48 | hp photosmart 7200 series |