|
| troubleshooting | |
|
|
|
|
Problem | Possible cause | Solution |
|
A blank page came out of the | The print cartridges may be out | Windows PC | |
printer. | of ink. | Check the ink levels of the | |
|
| print cartridges from the | |
|
| Estimated Ink Level tab of the | |
|
| HP Photosmart Series | |
|
| Toolbox. | |
|
| Macintosh | |
|
| Check the ink level status in | |
|
| the HP Inkjet Utility. | |
|
| For more information about | |
|
| checking ink levels, see the HP | |
|
| Photosmart Printer Help. For | |
|
| information about viewing the | |
|
| printer help, see view the hp | |
|
| photosmart printer help on | |
|
| page 2. | |
|
| If a print cartridge is low on | |
|
| ink, replace it. For more | |
|
| information, see install or | |
|
| replace a print cartridge on | |
|
| page 13. | |
|
|
|
|
| You may have begun printing | If you cancelled the process | |
| and cancelled the process. | before the file started printing, | |
|
| the printer may have already | |
|
| loaded paper in preparation | |
|
| for printing. The next time you | |
|
| print, the printer will eject the | |
|
| blank page before continuing | |
|
| with the new project. | |
|
|
|
|
| You may be printing in Ink- | Replace the missing print | |
| backup Printing Mode with | cartridge with a new one. For | |
| only the black print cartridge | more information, see install | |
| installed and borderless | or replace a print cartridge on | |
| printing turned on. | page 13. | |
|
| OR | |
|
| Turn off borderless printing. | |
|
|
|
|
basics guide | 53 |