troubleshooting

 

 

 

 

Problem

Possible cause

Solution

 

Printing is very slow.

Your computer may have less

Check the amount of RAM

(Continued on next page.)

than the recommended system

(system memory), the

 

requirements.

processor speed, and the

 

 

amount of free hard disk

 

 

space on your computer.

 

 

Having less than 500 MB of

 

 

free hard disk space can

 

 

extend processing time. For

 

 

information about system

 

 

requirements, see the HP

 

 

Photosmart Printer Help. For

 

 

information about viewing the

 

 

printer help, see view the hp

 

 

photosmart printer help on

 

 

page 2.

 

 

 

 

 

Too many software programs

Close all unnecessary

 

may be running at the same

software programs.

 

time.

 

 

 

 

 

 

 

You may be using outdated

Update the version of the

 

printer software.

printer software you are using.

 

 

For more information, see the

 

 

HP Photosmart Printer Help.

 

 

For information about viewing

 

 

the printer help, see view the

 

 

hp photosmart printer help on

 

 

page 2.

 

 

 

 

basics guide

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