chapter 7

Problem

Possible cause

Solution

No page came out of the

There may be a paper jam.

Try the following:

printer.

 

Remove the paper from the

 

 

 

In tray and the Out tray.

 

 

If you were printing labels,

 

 

 

make sure a label did not

 

 

 

become unglued from the

 

 

 

label sheet while going

 

 

 

through the printer.

 

 

If the paper is still jammed, try

 

 

the following:

 

 

1

Turn off the printer.

 

 

2

Remove the rear access

 

 

 

door.

 

 

3

Unplug the printer.

 

 

4

Gently remove the jammed

 

 

 

paper from the printer.

 

 

5

Replace the rear access

 

 

 

door.

 

 

6

Plug the printer back in and

 

 

 

turn it on.

 

 

7

When you have cleared

 

 

 

the paper jam, print your

 

 

 

document again.

If you experience paper jams when printing on photo paper, try the following:

• Insert the photo paper as far as it will go into the photo cassette.

• Load one sheet of photo paper at a time.

52

hp photosmart 7200 series