Solving Display Problems

If you encounter display problems, see the documentation that came with the monitor and to the common causes and solutions listed in the following table.

Table 8-5Solving Display Problems

Blank screen (no video).

Cause

Solution

 

 

Monitor is not turned on and the monitor light is not on.

Turn on the monitor and check that the monitor light is on.

 

 

Bad monitor.

Try a different monitor.

 

 

The cable connections are not correct.

Check the cable connection from the monitor to the computer

 

and to the electrical outlet.

 

 

You may have a screen blanking utility installed or energy

Press any key or click the mouse button and type your

saver features are enabled.

password (if set).

 

 

System ROM is corrupted; system is running in Boot Block

Reflash the system ROM with the latest BIOS image.

Emergency Recovery Mode (indicated by eight beeps).

 

 

 

You are using a fixed-sync monitor and it will not sync at the

Be sure that the monitor can accept the same horizontal scan

resolution chosen.

rate as the resolution chosen.

 

 

Computer is in Sleep state.

Press the power button to resume from Sleep state.

 

CAUTION: When attempting to resume from Sleep state,

 

do not hold down the power button for more than four

 

seconds. Otherwise, the computer will shut down and you will

 

lose any unsaved data.

Monitor cable is plugged into the wrong connector.

Systems may have a monitor connection on both the motherboard or an add-in card. Try moving the monitor connection to a different connector on the back of the computer

Monitor settings in the computer are not compatible with the

1. In Control Panel, select Category from the View by

monitor.

list, then under Appearance and Personalization,

 

select Adjust screen resolution.

 

To access Control Panel in Windows 7, click Start, and

 

then select Control Panel.

 

To access Control Panel in Windows 8, from the Start

 

screen, type c, and then select Control Panel from the

 

list of applications.

 

2. Expand the Resolution box, and then use the sliding

 

control to reset the resolution.

 

 

Monitor is configured to use an input that is not active.

Use the monitor's on-screen menu controls to select the input

 

that is being driven by the system. Refer to the monitor's user

 

documentation for more information on the on-screen controls

 

and settings.

 

 

94

Chapter 8 Troubleshooting Without Diagnostics

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HP 800 G1 manual 5Solving Display Problems, Blank screen no video Cause Solution, Select Adjust screen resolution
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800 G1 specifications

The HP ProDesk 800 G1 is a powerful and versatile desktop computer designed for business and professional use. Released as part of HP's ProDesk series, this model is known for its reliability, performance, and advanced features, making it an ideal choice for various office environments.

One of the standout characteristics of the HP ProDesk 800 G1 is its robust performance. Equipped with Intel's 4th generation Core processors, users can choose from a range of options including Core i3, i5, and i7, ensuring that there is a suitable option for tasks ranging from basic office applications to more demanding workloads such as graphic design and data analysis. The desktop supports up to 32GB of DDR3 RAM, enabling multitasking capabilities that allow users to run multiple applications simultaneously without performance degradation.

Storage options on the HP 800 G1 are flexible, including traditional hard disk drives (HDD) and solid-state drives (SSD). The inclusion of SSDs significantly enhances system responsiveness and boot times, making it a great option for users who require quick access to files and applications. Additionally, with varying storage capacities available, users can choose a configuration that best fits their data requirements.

Connectivity is another area where the HP ProDesk 800 G1 excels. It features multiple USB ports, including USB 3.0 for faster data transfer speeds, along with legacy ports such as USB 2.0. The desktop is also equipped with DisplayPort and VGA outputs for versatile display options, allowing users to connect multiple monitors for enhanced productivity. Furthermore, it includes Ethernet for reliable wired network connections and can support wireless connectivity options for added convenience.

In terms of security, the HP ProDesk 800 G1 has several built-in features, such as HP Client Security and TPM (Trusted Platform Module) for hardware-based encryption. This ensures that sensitive data remains protected, making it suitable for businesses that prioritize data security.

The design of the HP ProDesk 800 G1 is both functional and aesthetically pleasing. Its compact form factor allows for easy placement in limited spaces, while the tool-less design simplifies upgrades and maintenance. Additionally, HP’s commitment to energy efficiency is evident in this model, with ENERGY STAR certification ensuring that it operates in an environmentally friendly manner.

Overall, the HP ProDesk 800 G1 stands out as a reliable desktop computer that combines performance, security, and expandability, making it a smart investment for any business looking for a robust computing solution.
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