HP 800 G1 manual Solving USB Flash Drive Problems, Troubleshooting Without Diagnostics

Recording or copying CDs is difficult or impossible.

Cause	Solution
Wrong or poor quality media type.	1.	Try using a slower speed when recording.
	2.	Verify that you are using the correct media for the drive.
	3.	Try a different brand of media. Quality varies widely
		between manufacturers.

Solving USB Flash Drive Problems

If you encounter USB flash drive problems, common causes and solutions are listed in the following table.

Table 8-15Solving USB Flash Drive Problems

USB flash drive is not seen as a drive letter in Windows.

Cause	Solution
The drive letter after the last physical drive is not available.	Change the default drive letter for the flash drive in Windows.
USB flash drive not found (identified).
Cause	Solution
The device is attached to a USB port that has been hidden in	Run the Computer Setup utility and enable USB ports in
Computer Setup.	Security > USB Security.
The device was not properly seated before power-up.	Ensure the device is fully inserted into the USB port before
	applying power to the system
System will not boot from USB flash drive.
Cause	Solution
Boot order is not correct.	Run the Computer Setup utility and change boot sequence in
	Storage > Boot Order.
Removable Media Boot is disabled in the Computer Setup	Run the Computer Setup utility and enable booting to
utility.	removable media in Storage > Storage Options. Ensure
	USB is enabled in Storage > Boot Order.

116 Chapter 8 Troubleshooting Without Diagnostics