Solving audio problems, Device Security System Audio

Solving audio problems

If the computer has audio features and you encounter audio problems, see the common causes and solutions listed in the following table.

Sound cuts in and out.

Cause

Solution

Processor resources are being used by other open applications.

Shut down all open processor-intensive applications.

Sound does not come out of the speaker or headphones.

Cause	Solution

Software volume control is turned down or muted.	Double-click the Speaker icon on the taskbar, then make
	sure that Mute is not selected and use the volume slider to
	adjust the volume.
	NOTE: In Windows 8, the taskbar is available at the bottom
	of the Desktop screen.

Audio is hidden in Computer Setup.	Enable the audio in Computer Setup: Security >
	Device Security > System Audio.

The external speakers are not turned on.	Turn on the external speakers.

The audio device may be connected to the wrong jack.	Ensure that the device is connected to the correct jack on the
	computer. The rear audio jack output is the green receptacle.
	The speakers should be plugged into the line-out jack and the
	headphones should be plugged into the headphone jack.

External speakers plugged into the wrong audio jack on a	See the sound card documentation for proper speaker
recently installed sound card.	connection. The rear audio jack output is the green
	receptacle.

Headphones or devices connected to the line-out connector	Turn on and use headphones or external speakers, if
mute the internal speaker.	connected, or disconnect headphones or external speakers.

Computer is in Sleep state.	Press the power button to resume from Sleep state.
	CAUTION: When attempting to resume from Sleep state,
	do not hold down the power button for more than four
	seconds. Otherwise, the computer will shut down and you will
	lose any unsaved data.

Internal speaker is disabled in Computer Setup.

Enable the internal speaker in Computer Setup. Select Advanced > Device Options > Internal Speaker.

214	Chapter 9 Troubleshooting without diagnostics

800 G1 specifications

The HP ProDesk 800 G1 is a powerful and versatile desktop computer designed for business and professional use. Released as part of HP's ProDesk series, this model is known for its reliability, performance, and advanced features, making it an ideal choice for various office environments.

One of the standout characteristics of the HP ProDesk 800 G1 is its robust performance. Equipped with Intel's 4th generation Core processors, users can choose from a range of options including Core i3, i5, and i7, ensuring that there is a suitable option for tasks ranging from basic office applications to more demanding workloads such as graphic design and data analysis. The desktop supports up to 32GB of DDR3 RAM, enabling multitasking capabilities that allow users to run multiple applications simultaneously without performance degradation.

Storage options on the HP 800 G1 are flexible, including traditional hard disk drives (HDD) and solid-state drives (SSD). The inclusion of SSDs significantly enhances system responsiveness and boot times, making it a great option for users who require quick access to files and applications. Additionally, with varying storage capacities available, users can choose a configuration that best fits their data requirements.

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In terms of security, the HP ProDesk 800 G1 has several built-in features, such as HP Client Security and TPM (Trusted Platform Module) for hardware-based encryption. This ensures that sensitive data remains protected, making it suitable for businesses that prioritize data security.

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Overall, the HP ProDesk 800 G1 stands out as a reliable desktop computer that combines performance, security, and expandability, making it a smart investment for any business looking for a robust computing solution.

HP 800 G1 manual Solving audio problems, Troubleshooting without diagnostics

Models: 800 G1

Solving audio problems

Sound cuts in and out.

Cause

Solution

Device Security > System Audio.

214

Chapter 9 Troubleshooting without diagnostics

800 G1 specifications