7Troubleshooting

Problems and solutions

Problem

Possible cause

Solution

 

The camera

The batteries

Use only photo-quality AA

 

does not turn

are not

lithium, alkaline, Ni-Cd or

on.

functioning

Ni-MH batteries.

 

correctly.

Ensure the batteries are

 

 

 

 

inserted correctly.

 

 

The charge in the batteries can

 

 

be low or completely drained.

 

 

Try installing new or recharged

 

 

batteries.

 

 

 

 

 

The HP AC

Ensure the HP AC power

 

power

adapter is not damaged or

 

adapter is not

defective and plugged into an

 

functioning

electrical outlet with power.

 

correctly.

 

 

 

 

 

 

 

The HP AC

If you want to use battery

 

power

power, disconnect the HP AC

 

adapter is

adapter from the camera. If

 

connected to

you want to use HP AC power,

 

the camera,

connect the HP AC adapter to

 

but it is not

a working electrical outlet.

 

connected to

 

 

 

a power

 

 

 

outlet.

 

 

 

 

 

 

7-Troubleshooting

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HP 812xi manual Troubleshooting, Problems and solutions