Problem | Possible cause | Solution |
When I | The camera is | Turn on the camera. |
connect the | turned off. |
|
camera to my |
|
|
The cable is | Make sure that the cable is | |
computer, the | not connected | firmly connected at both ends. |
software says | correctly. |
|
it cannot find |
|
|
The camera is | Connect the camera directly to | |
the camera. | connected to | a USB port on the computer. |
| ||
| the computer |
|
| through a |
|
| USB hub and |
|
| your USB hub |
|
| is not |
|
| compatible |
|
| with the |
|
| camera. |
|
|
|
|
When I | Camera USB | Change the USB Configuration |
connect the | Configuration | setting to Disk Drive. |
camera to a | setting is not |
|
Macintosh | set to Disk |
|
computer, I | Drive. |
|
do not get a |
|
|
disk drive |
|
|
icon on my |
|
|
desktop. |
|
|
|
|
|
62 | hp photosmart 812 user’s manual |
