If you recently installed new software, uninstall the software and see if the computer functions properly.

Boot the computer to the Safe Mode to see if it will boot without all of the drivers loaded. When booting the operating system, use “Last Known Configuration.”

Refer to the comprehensive online technical support at http://www.hp.com/support.

Refer to Helpful Hints on page 123 in this guide.

To assist you in resolving problems online, HP Instant Support Professional Edition provides you with self-solve diagnostics. If you need to contact HP support, use HP Instant Support Professional Edition's online chat feature. Access HP Instant Support Professional Edition at: http://www.hp.com/go/ispe.

Access the Business Support Center (BSC) at http://www.hp.com/go/bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts.

If it becomes necessary to call for technical assistance, be prepared to do the following to ensure that your service call is handled properly:

Be in front of your computer when you call.

Write down the computer serial number, product ID number, and monitor serial number before calling.

Spend time troubleshooting the problem with the service technician.

Remove any hardware that was recently added to your system.

Remove any software that was recently installed.

Restore the system from the Recovery Disc Set that you created or restore the system to its original factory condition in System Software Requirement Disks (SSRD).

CAUTION: Restoring the system will erase all data on the hard drive. Be sure to back up all data files before running the restore process.

NOTE: For sales information and warranty upgrades (Care Packs), call your local authorized service provider or dealer.

Helpful Hints

If you encounter problems with the computer, monitor, or software, see the following list of general suggestions before taking further action:

Check that the computer and monitor are plugged into a working electrical outlet.

Check that the voltage select switch (some models) is set to the appropriate voltage for your region (115V or 230V).

Check that the computer is turned on and the green power light is on.

Check that the monitor is turned on and the green monitor light is on.

Helpful Hints 123

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HP 8300 manual Refer to Helpful Hints on page 123 in this guide

8300 specifications

The HP 8300 is a versatile and efficient desktop computer designed for business environments and power users. As part of the HP Elite series, the 8300 is tailored to deliver robust performance, security, and manageability.

One of the key features of the HP 8300 is its selection of Intel processors. Users can opt for third-generation Intel Core i3, i5, or i7 CPUs, providing a range of performance levels suitable for various workloads, from basic office tasks to more intensive applications. This adaptability makes the 8300 a suitable choice for organizations needing reliable computing power.

The system supports up to 32GB of DDR3 RAM, allowing for smooth multitasking and improved efficiency in handling resource-heavy applications. The flexibility in memory options ensures that businesses can configure the machine to meet their specific needs.

For storage, the HP 8300 offers various choices including traditional Hard Disk Drives (HDD) and Solid State Drives (SSD), significantly enhancing data access speeds and system responsiveness. With multiple configuration options, users can select from up to 1TB of storage capacity, providing ample room for files and applications.

Connectivity is also a strong point for the HP 8300. The desktop is equipped with multiple USB 3.0 ports, facilitating quick file transfers and easy peripheral connectivity. Additional ports, including USB 2.0, VGA, DP, and serial ports, ensure compatibility with a wide array of devices and legacy equipment.

Security technologies are integrated within the HP 8300 framework, including features like BIOS protection, HP Client Security, and optional fingerprint readers. These security measures help safeguard sensitive data and provide an additional layer of protection against unauthorized access.

The HP 8300 also supports various operating systems, including Windows 10 Pro, ensuring organizations can deploy the desktop within their existing IT ecosystem. Furthermore, the machine’s compatibility with HP tools for remote management enhances administrators' ability to oversee multiple devices efficiently.

In summary, the HP 8300 embodies a blend of powerful hardware, extensive configuration options, robust security features, and effective management capabilities, making it a compelling desktop solution for businesses aiming for productivity and reliability. With its comprehensive feature set, it stands out as an exceptional choice for both individual and organizational computing needs.