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HP 8300 manual

Models: 8300

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Page 59

5.Lift the stand up and off the computer. Figure 7-11Removing the stand

To replace the stand, reverse the removal procedures.

Stand 49

Image 59

HP 8300 manual

Contents

Maintenance & Service Guide Maintenance & Service Guide Iii About This BookIv About This Book Table of contents Serial ATA Sata Drive Guidelines and Features Troubleshooting Without Diagnostics 122 Backup and Recovery 165 Models 194 195 Country-specific requirements 193Page Overview Product FeaturesPage Component Front components1Front components 2Side components Side components3Rear components Rear components6Adjusting swivel Product Features Adjusting the tilt/swivel baseHeight adjustable/recline stand optional To install the height adjustable stand Activating the Windows operating system Activating and Customizing the SoftwareActivating and customizing the software in Windows Customizing the monitor display Downloading Windows 7 updatesInstalling or upgrading device drivers Click Settings Change PC Settings Downloading Windows 8 updatesComputer Setup F10 Utilities Computer Setup F10 UtilityUsing Computer Setup F10 Utilities 1Computer Setup-File Computer Setup-FileComputer Setup F10 Utility 2Computer Setup-Storage Computer Setup-StorageMax eSATA Speed Removable Media BootStorage Options ESATA Port Sata EmulationDPS Self-Test Boot OrderShortcut to Temporarily Override Boot Order 3Computer Setup-Security Computer Setup-SecuritySlot Security Network BootDevice Security USB SecuritySecurity Virtualization Technology Directed I/O System SecurityDriveLock Security Secure BootManagement Computer Setup-Power4Computer Setup-Power Option Description OS PowerThermal Hardware PowerOption Heading Power-On Options Computer Setup-Advanced5Computer Setup-Advanced for advanced users Device Options Bios Power-OnOnboard Devices Bus OptionsAMT Configuration Recovering the Configuration SettingsVGA Configuration How to access and run HP PC Hardware Diagnostics Uefi HP PC Hardware DiagnosticsWhy run HP PC Hardware Diagnostics Uefi Downloading HP PC Hardware Diagnostics to a USB device Sata Hard Drive Cables Serial ATA Sata Drive Guidelines and FeaturesSerial ATA Hard Drive Characteristics Sata Hard DrivesSmart ATA Drives Routine Care and Disassembly Preparation Relative Humidity Event 55% 40% 10% Electrostatic discharge informationGenerating static Preventing electrostatic damage to equipmentMethod Voltage Personal grounding methods and equipmentGrounding the work area Static Shielding Protection LevelsRecommended materials and equipment Operating GuidelinesRoutine Care General cleaning safety precautionsCleaning the computer case Cleaning the keyboardCleaning the mouse Service ConsiderationsCleaning the display Hard drives Cables and connectorsTools and software requirements ScrewsLithium coin cell battery Preparing to disassemble the computer Removal and Replacement Procedures All-in One AIO ChassisCable management cover Removing the rear port coverSynchronizing the optional wireless keyboard or mouse Installing an access panel security screwPage Page 6Removing the access panel Access panel Access panelPage Page Stand Page Lower panel 12Lower panel location To remove the access panelMetal plate is located under the stand Metal platePage Replacing drives Remove the access panel see Access panel on Replacing drivesPage Page Page 23Optical drive location Replacing the optical disc drivePage Page Memory Location System Board Label Channel 1Identifying Sodimm locationsPage Replacing the battery Page 34Serial port location To remove the serial port Serial portPage Webcam module Remove the access panel see Access panel on Webcam modulePage Page 40Converter board location To remove the converter board Converter boardPage Inch Touch sensor board Page To remove the heat sink Heat sinks Graphics board and processorGraphics heat sink Processor heat sink model Processor heat sink model Lift the heat sink assembly from the computer Processor MSATA Solid-State Drive 50mSATA SSD location To remove the mSATA SSD Wlan module51WLAN module location To remove the Wlan module Page 54Graphics board location To remove the graphics board Graphics boardPage 56Speaker location To remove the speakers SpeakersFan 59Side panel locations To remove the side panels Side panelsRotate the panel out and off of the computer 61Power supply location To remove the power supply Power supply63Removing the power supply Power supply Page Remove the processor see Processor on System boardPage Page Page Page Updating Bios with correct display manufacturer Setup Field Name Comment Label Updating Smbios InformationCard reader board Page Power button board 71Removing the Mylar shield Power button board Page Front bezel Page Bottom 2 screw Right 4 screws Bottom 2 screw Antenna Page Display panel To install the antenna, reverse the removal proceduresPage 81Display panel screw locations 6300 models CMI panel Page Page Inch Page Hood sensor Page Hard drive and optical drive cables and connectors Page Safety and Comfort Before You Call for Technical Support Troubleshooting Without DiagnosticsRefer to Helpful Hints on page 123 in this guide Helpful HintsPage Select Control Panel Solving General Problems1Solving General Problems Computer date and time display is incorrect Cause SolutionPoor performance Cause Solution 126 Troubleshooting Without DiagnosticsThere is no sound or sound volume is too low Cause Solution Cannot remove computer cover or access panel Cause SolutionUnder Windows System, click Run Go to Start All Programs AccessoriesRun All apps icon128 Troubleshooting Without Diagnostics Power supply shuts down intermittently Cause Solution Solving Power Problems2Solving Power Problems 130 Troubleshooting Without Diagnostics 3Solving Hard Drive Problems Solving Hard Drive ProblemsStorage Boot Order list 132 Troubleshooting Without DiagnosticsAdvanced Power-On Options Nonsystem disk/NTLDR missing message Cause SolutionComputer seems to be locked up Cause Solution Device ConfigurationCan not write to the media card Cause Solution Solving Media Card Reader Problems134 Troubleshooting Without Diagnostics 4Solving Media Card Reader ProblemsSolving Media Card Reader Problems 135 5Solving Display Problems Solving Display Problems136 Troubleshooting Without Diagnostics Solving Display Problems Select ImageControl/ Horizontal Position or Vertical 138 Troubleshooting Without DiagnosticsDim characters Cause Solution Image is not centered Cause SolutionOut of Range displays on screen Cause Solution Certain typed symbols do not appear correct Cause Solution 140 Troubleshooting Without DiagnosticsDevice Security System Audio Solving Audio Problems6Solving Audio Problems Sound cuts in and out Cause SolutionControl Panel, and then select Device Manager 142 Troubleshooting Without DiagnosticsLine-in jack is not functioning properly Cause Solution Control Panel , and then select Device Manager Solving Printer Problems7Solving Printer Problems Printer will not print Cause Solution 144 Troubleshooting Without DiagnosticsPrinter will not turn on Cause Solution Printer prints garbled information Cause Solution8Solving Keyboard Problems Solving Keyboard and Mouse ProblemsSolving Keyboard and Mouse Problems 145 9Solving Mouse Problems 146 Troubleshooting Without DiagnosticsSecurity USB Security Solving Hardware Installation ProblemsSolving Hardware Installation Problems 147 10Solving Hardware Installation ProblemsComputer will not start Cause Solution 148 Troubleshooting Without DiagnosticsWake-on-LAN feature is not functioning Cause Solution Solving Network Problems11Solving Network Problems 150 Troubleshooting Without Diagnostics Manager Network status link light never flashes Cause SolutionDiagnostics reports a failure Cause Solution 152 Troubleshooting Without DiagnosticsNew network card will not boot Cause Solution Solving Memory ProblemsMemory count during Post is wrong Cause Solution 154 Troubleshooting Without Diagnostics12Solving Memory Problems Out of memory error Cause SolutionCause Solution Solving Processor Problems13Solving Processor Problems Poor performance is experienced Cause SolutionSecurity Network Boot Solving CD-ROM and DVD Problems156 Troubleshooting Without Diagnostics 14Solving CD-ROM and DVD ProblemsCannot eject compact disc tray-load unit Cause Solution Movie will not play in the DVD drive Cause SolutionUSB flash drive not found identified Cause Solution Solving USB Flash Drive Problems158 Troubleshooting Without Diagnostics 15Solving USB Flash Drive ProblemsSolving USB Flash Drive Problems Unable to connect to the Internet Cause Solution Solving Front Panel Component ProblemsSolving Internet Access Problems 160 Troubleshooting Without DiagnosticsClick Internet Options Solving Internet Access Problems 161Select Start Control Panel 162 Troubleshooting Without Diagnostics Solving Software ProblemsVerify that the software is certified by Microsoft for your Contacting Customer Support System Restore Backup and RecoveryRestoring and recovering in Windows Backup and Recovery System RecoverySystem Recovery when Windows is not responding Creating recovery media Page Using recovery media Backing up your information Backup and recovery in WindowsUsing the Windows recovery tools Performing a system recoveryFollow the on-screen instructions Using f11 recovery toolsPage Post Error Messages Control panel message Description Recommended action Post Error MessagesPost Numeric Codes and Text Messages 1Numeric Codes and Text MessagesPost Numeric Codes and Text Messages Verify monitor is attached and turned Save Changes and Exit. Reenter Under Storage DPS Self-testChange Storage Storage Options Sata Emulation to IDE, and select FilePost Error Messages If the error persists, update to the latest Bios version and ME firmware version Keyboard failure while Network Server Possible Cause Recommended Action Interpreting Post diagnostic front panel LEDs2Diagnostic front panel LEDs and audible codes ActivityFor systems with integrated graphics, replace Install a TXT capable processor Cmos Password Security and ResettingPassword Security and Resetting Cmos Establishing a Setup or Power-on passwordResetting the Setup and Power-on password Clearing and resetting the Cmos Cmos button Locate, press, and hold the Cmos button in for five secondsGeneral requirements Power Cord Set RequirementsJapanese Power Cord Requirements Country Accrediting Agency Country-specific requirementsModels SpecificationsAppendix B Specifications Table B-1SpecificationsModels Table B-2SpecificationsIndex Safety precautionsConnectors on system board Password