HP 8300 manual Troubleshooting Without Diagnostics, Diagnostics reports a failure Cause Solution

Models: 8300

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Diagnostics reports a failure.

Cause

Solution

The cable is not securely connected.

Ensure that the cable is securely attached to the network connector and that the other end of the cable is securely attached to the correct device.

The cable is attached to the incorrect connector.

Ensure that the cable is attached to the correct connector.

 

 

There is a problem with the cable or a device at the other end

Ensure that the cable and device at the other end are

of the cable.

operating correctly.

 

 

Network controller interrupt is shared with an expansion

Under the Computer Setup Advanced menu, change the

board.

resource settings for the board.

 

 

The network controller is defective.

Contact an authorized service provider.

 

 

Diagnostics passes, but the computer does not communicate with the network.

Cause

Solution

Network drivers are not loaded, or driver parameters do not match current configuration.

Make sure the network drivers are loaded and that the driver parameters match the configuration of the network controller.

Make sure the correct network client and protocol is installed.

The network controller is not configured for this computer.

Select the Network and Sharing Center icon in the Control Panel and configure the network controller.

To access Control Panel in Windows 7, click Start, and then select Control Panel.

To access Control Panel in Windows 8, from the Start screen, type c, and then select Control Panel.

Network controller stopped working when an expansion board was added to the computer.

Cause

Solution

 

 

Network controller interrupt is shared with an expansion

Under the Computer Setup Advanced menu, change the

board.

resource settings for the board.

 

 

The network controller requires drivers.

Verify that the drivers were not accidentally deleted when the

 

drivers for a new expansion board were installed.

The expansion board installed is a network card (NIC) and conflicts with the embedded NIC.

Under the Computer Setup Advanced menu, change the resource settings for the board.

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Chapter 8 Troubleshooting Without Diagnostics

Page 162
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HP 8300 manual Troubleshooting Without Diagnostics, Diagnostics reports a failure Cause Solution

8300 specifications

The HP 8300 is a versatile and efficient desktop computer designed for business environments and power users. As part of the HP Elite series, the 8300 is tailored to deliver robust performance, security, and manageability.

One of the key features of the HP 8300 is its selection of Intel processors. Users can opt for third-generation Intel Core i3, i5, or i7 CPUs, providing a range of performance levels suitable for various workloads, from basic office tasks to more intensive applications. This adaptability makes the 8300 a suitable choice for organizations needing reliable computing power.

The system supports up to 32GB of DDR3 RAM, allowing for smooth multitasking and improved efficiency in handling resource-heavy applications. The flexibility in memory options ensures that businesses can configure the machine to meet their specific needs.

For storage, the HP 8300 offers various choices including traditional Hard Disk Drives (HDD) and Solid State Drives (SSD), significantly enhancing data access speeds and system responsiveness. With multiple configuration options, users can select from up to 1TB of storage capacity, providing ample room for files and applications.

Connectivity is also a strong point for the HP 8300. The desktop is equipped with multiple USB 3.0 ports, facilitating quick file transfers and easy peripheral connectivity. Additional ports, including USB 2.0, VGA, DP, and serial ports, ensure compatibility with a wide array of devices and legacy equipment.

Security technologies are integrated within the HP 8300 framework, including features like BIOS protection, HP Client Security, and optional fingerprint readers. These security measures help safeguard sensitive data and provide an additional layer of protection against unauthorized access.

The HP 8300 also supports various operating systems, including Windows 10 Pro, ensuring organizations can deploy the desktop within their existing IT ecosystem. Furthermore, the machine’s compatibility with HP tools for remote management enhances administrators' ability to oversee multiple devices efficiently.

In summary, the HP 8300 embodies a blend of powerful hardware, extensive configuration options, robust security features, and effective management capabilities, making it a compelling desktop solution for businesses aiming for productivity and reliability. With its comprehensive feature set, it stands out as an exceptional choice for both individual and organizational computing needs.