Troubleshooting
Is an External Device Not Working?
If an external device does not function as expected:
Turn on the device as instructed in the device documentation. Some devices, such as external monitors, printers, and devices connected to the parallel connector, must be turned on before the notebook us turned on.
Verify that:
All device connections are secure.
The device is receiving electrical power.
The correct device drivers are installed.
Install the latest available system ROM. For instructions, see the Software Guide, “Software Updates and Restorations” section, on the Documentation Library CD.
Are You Using All Available Documentation?
To access the current procedures for using the hardware and software on your notebook:
See Chapter 2, “Beginning to Use the Notebook,” in this guide for information about using the Documentation Library CD. The CD provides information about Compaq hardware or software and about connecting or installing optional devices or software.
See Windows Help for information about the operating system. To access Windows Help, select Start > Help. For more information, which is available in limited languages, visit the Microsoft Web site at:
http://www.microsoft.com
See Help within most applications and utilities for information about using a specific application or utility. To access Help, open the software, then select the Help option. The Help option is often a button or menu item that is labled Help or identified with a question mark icon.
Getting Started |
