The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information:
(1)Product name: This is the product name affixed to the front of the computer.
(2)Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3)Part number/Product number (p/n): This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.
(4)Model description: This is the number used to locate documents, drivers, and support for the computer.
(5)Warranty period: This number describes the duration of the warranty period for the computer.
44 Chapter 4 Removal and replacement procedures