The wrong measurements are showing in menus on the display

Solution: Change the language setting.

To set your language and country/region

1.Press the button next to Copy on the Home screen. The Copy Menu appears.

2.Press the top-right, middle-left, and bottom-left buttons in sequence. The Basic Settings menu appears.

3.Press the button next to Set Language.

4.Press the buttons next to the up arrow or down arrow icons on the display to scroll through the languages. When the language you want to use is highlighted, press OK.

5.When prompted, press the button next to Yes for confirmation. The Basic Settings menu reappears.

6.Press the button next to Set Region.

7.Press the buttons next to the up arrow or down arrow icons on the display to scroll through the countries/regions. When the country/region you want to use is highlighted, press OK.

8.When prompted, press the button next to Yes for confirmation.

Cause: You might have selected the incorrect country/region when setting up the product. The country/region you select determines the paper sizes shown on the display.

Solve a problem

The registration screen does not appear

Solution: You can access the registration (Sign up now) screen from the Windows taskbar by clicking Start, pointing to Programs or All Programs, HP, Photosmart Wireless B109n series, and then clicking Product Registration.

Cause: The registration screen did not launch automatically.

Uninstall and reinstall the software

If your installation is incomplete, or if you connected the USB cable to the computer before prompted by the software installation screen, you might need to uninstall and then reinstall the software. Do not simply delete the HP Photosmart application files from your computer. Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the HP Photosmart.

To uninstall and reinstall the software

1.Disconnect the product from your computer.

2.On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel).

3.Double-clickAdd/Remove Programs (or click Uninstall a program).

Setup troubleshooting

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