
problem a Solve
Chapter 12
•Unreadable files. NN files could not be read
•Supported file types for the product
Error reading or writing the fileSolution: Check to see if you have the right folder and file name.
Cause: The product software could not open or save the file.
Unreadable files. NN files could not be readSolution: Reinsert the memory card in the product. If this does not work, retake the photos with your digital camera. If you already transferred the files to your computer, try printing those files by using the product software. The copies might not be damaged.
Cause: Some of the files on the inserted memory card or attached storage device were damaged.
Photos not foundTry the following solutions.
Solution: Reinsert the memory card. If this does not work, retake the photos with your digital camera. If you already transferred the files to your computer, try printing those files by using the product software. The copies might not be damaged.
Cause: Some of the files on the inserted memory card or attached storage device were damaged.
If this did not solve the issue, try the next solution.
Solution 2: Print photos from the computerSolution: Take some photos with your digital camera, or if you previously saved photos on your computer, you can print them using the product software.
Cause: No photos were found on the memory card.
File not foundSolution: Close some applications and try the task again.
72 Solve a problem