Ink is drying

Solution: Leave the sheet in the paper tray until the message disappears. If it is necessary to remove the printed sheet before the message disappears, carefully hold the printed sheet on the underside or the edges, and place it on a flat surface to dry.

Cause: Transparencies and some other media require a drying time that is longer than normal.

Ink cartridge and printhead messages

The following is a list of printhead and ink cartridge error messages:

Cartridges in wrong slot

General printer error

Incompatible ink cartridges

Incompatible printhead

Ink alert

Ink cartridge problem

Ink service capacity warning

Ink system failure

Check ink cartridges

Install cartridges

Non-HP cartridge

Original HP ink depleted

Previously used genuine HP cartridge

Printhead problem

Problem with printer preparation

Solve a problem

Cartridges in wrong slot

Solution: Remove and reinsert the indicated ink cartridges into the correct slots by matching color of cartridges to color and icon for each slot.

Errors 77