•Resize to Fit is not working as expected
Resize to Fit is not working as expected
Try the following solutions.
•Solution 1: Scan, enlarge, and then print a copy
•Solution 2: Wipe the glass and the back of the document lid
Solution 1: Scan, enlarge, and then print a copy
Solution: Resize to Fit can only enlarge the original up to the maximum percentage allowed by your model. For example, 200% might be the maximum enlargement percentage allowed by your model. Enlarging a passport photo by 200% might not enlarge it enough for it to fit a
If you want to make a large copy of a small original, scan the original into the computer, resize the image in the HP scanning software, and then print a copy of the enlarged image.
NOTE: Do not use the product to copy onto envelopes or other papers it does not support. For more information on recommended media, see “Recommended papers for printing” on page 16.
Cause: You were trying to increase the size of an original that was too small. If this did not solve the issue, try the next solution.
Solution 2: Wipe the glass and the back of the document lid
Solution: Turn off the product, unplug the power cord, and then use a soft cloth to wipe the glass and the back of the document lid.
Cause: Debris might have been stuck on the glass or on the back of the document lid. The product interprets anything it detects on the glass as part of the image.
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Errors
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•Ink cartridge and printhead messages
Product messages
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Errors 69