Symptom

PCMCIA

Call Center:

Repair Center:

Suggestions

Likely Causes

Repair Center: Comments

General problems

AC adapter

Does not power the OmniBook

Miscellaneous

Clock loses time

Computer gets hot

Make sure Card Executive is installed for Windows NT.

If the card requires an IRQ, check that there is one available.

Check for conflicts or refresh the device list in Device Manager (Windows 95) or Administrative Tools or Control Panel System (Windows NT).

Reboot the computer.

Try the card in the other slot or in another computer.

Check the OmniBook website for installation instructions (page vi).

Download current drivers from the card manufacturer’s website.

Try another ac adapter, if available.

Plug in ac adapter for 24 hours to charge backup battery.

It is normal for the computer to get hot.

Make sure the air vents are clear.

DOS games and other programs that drive CPU usage toward 100% can contribute.

Motherboard. PCMCIA socket.

AC adapter.

DC-DC PCA.

Motherboard.

Motherboard.

Fan.

Thermal connections. Heatsink damage.

Using a flashlight, look for bent pins inside the PCMCIA socket.

If both slots have problems, replace the motherboard. If only one slot has a problem, try replacing the PCMCIA socket.

The ac adapter is not repairable—it must be replaced.

Charge backup battery.

Check the fan.

Check for proper contact between CPU and its top plate, and between heatpipe and heatsink.

HP OmniBook 4100/4150

Troubleshooting and Diagnostics 3-11