Code

Suggestions

0342h -

Run BIOS Setup and check the floppy drive

0344h

type. Replace the floppy drive.

0345h

Replace the motherboard.

0347h

Run BIOS Setup and check the floppy drive

 

type. Check the connectors on the floppy drive

 

and motherboard. Replace the floppy drive.

0348h -

Transient DMA error. Rerun the test.

0349h

 

0350h

Rerun the test with another floppy disk.

 

Replace the floppy drive.

0360h

Replace the motherboard.

0380h -

Make sure the floppy disk is fully inserted.

03AAh

Check the connectors on the floppy drive and

 

motherboard. Replace the floppy drive.

03CCh

Run BIOS Setup and check the floppy drive

 

type. Rerun the test with another floppy disk.

 

Replace the floppy drive. Replace the

 

motherboard.

03EEh -

Check the connectors on the floppy drive and

03FFh

motherboard. Rerun the test with another

 

floppy disk. Replace the floppy drive. Replace

 

the motherboard.

Keyboard Tests

0400h - Replace the motherboard.

0401h

0410h - Check the keyboard flex cable connection.

0414h Replace the keyboard. Replace the motherboard.

0415h Replace the VGA PCA for OB 4100 only. Replace the motherboard.

0416h - Replace the keyboard. Replace the

0418h motherboard.

SCSI Tests

0500h Reinitialize the SCSI device.

0502h Make sure all SCSI devices are turned on and ready. Make sure the SCSI termination and all SCSI connectors are properly installed. Rerun the test. Reformat the SCSI drive. Replace the SCSI drive.

0503h - Reformat the SCSI drive. Replace the SCSI

0504h drive.

0505h - Replace the SCSI drive

0507h

0508h - Reformat the SCSI drive. Replace the SCSI

050Ah drive.

050Bh Check the connectors on the SCSI drive. Replace the SCSI drive.

050Ch - Reformat the SCSI drive. 050Eh

0510h Insert a tape cartridge in the drive.

0511h Replace the tape cartridge.

0512h Run the Write test again.

0514h - Replace the tape cartridge. Replace the tape

0516h drive.

0520h Insert a CD in the SCSI CD-ROM drive.

0521h Insert a computer CD in the SCSI CD-ROM drive.

0523h Insert an audio CD in the SCSI CD-ROM drive.

0524h Insert a CD in the SCSI CD-ROM drive.

Code Suggestions

0525h Transient error. Rerun the test.

0526h Replace the CD-ROM drive, but only if it has an automatic close feature.

0527h Replace the CD-ROM drive.

0528h Replace the medium. Replace the SCSI device.

0550h Replace the SCSI device.

0560h Rerun the test. (Possible diagnostic programming error.)

0580h Insufficient DOS memory. Load fewer device drivers.

0590h If test does not fail on identical known good

device, replace the SCSI device.

Serial Port Tests

0601h For the external loop-back test, make sure the loop-back connector is installed and constructed properly. For the external or internal loop-back test, replace the motherboard.

0602h Replace the motherboard.

0603h For the external loop-back test, make sure the loop-back connector is installed and constructed properly. For the external or internal loop-back test, replace the motherboard.

0604h - Replace the motherboard.

0605h

0606h For the external loop-back test, make sure the loop-back connector is installed and constructed properly. For the external or internal loop-back test, replace the motherboard.

0607h Make sure the loop-back connector is installed and constructed properly. Replace the motherboard.

0608h - Replace the motherboard.

0617h

Parallel Port Tests

0701h For the external loop-back test, make sure the loop-back connector is installed and constructed properly. For the external or internal loop-back test, replace the motherboard.

0702h For DiagTools 2.2, replace motherboard. For earlier version, no repair (printer test not supported).

0703h Run BIOS Setup and disable ECP for the parallel port, then rerun the test. Replace the motherboard.

0704h - Replace the motherboard.

0706h

0707h Connect the loop-back connector.

0708h Replace the motherboard.

Audio Tests

0801h - If this error also occurs for an external

08C2h headphone, replace the motherboard (or VGA PCA for the OB 4150†). Otherwise, check the speaker connections, replace the speakers. If it occurs only for an external headphone, replace the audio jack PCA.

HP OmniBook 4100/4150

Troubleshooting and Diagnostics 3-17