Card is not fully inserted

Solution: Make sure you fully insert the memory card into the appropriate slot on the product.

If the memory card is not inserted properly, the product will not respond and the green Photo light (near the memory card slots) will blink rapidly.

After the memory card has been inserted properly, the Photo light will blink green for a few seconds, and then remain lit.

Cause: The memory card was not fully inserted.

Paper messages

The following is a list of paper-related error messages:

Paper upside down

Paper orientation error

Ink is drying

Paper upside down

Solution: Load paper in the input tray print side down.

Cause: Paper in the input tray was upside down.

Paper orientation error

Solution: Insert paper into the input tray with the short edge forward and the print side down. Slide the paper forward until it stops.

Cause: Paper in the input tray was in landscape orientation.

Ink is drying

Solution: Leave the sheet in the output tray until the message disappears. If it is necessary to remove the printed sheet before the message disappears, carefully hold the printed sheet on the underside or the edges, and place it on a flat surface to dry.

Cause: Transparencies and some other media require a drying time that is longer than normal.

Solve a problem

Power and connection messages

The following is a list of power- and connection-related error messages:

Improper shutdown

Improper shutdown

Solution: Press the On button to turn the product on and off.

Errors 95