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HP 200 M276nw Laser CF145ABGJ, M276nw CF145ARBGJ manual Solve scan quality problems

Models: M276 200 M276nw Laser CF145ABGJ CF145A#BGJ 200 CF145A#BGJ M276nw CF145ARBGJ

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Solve scan quality problems

Check the scanner glass for dirt and smudges

Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use the following procedure to clean the scanner glass and white plastic backing.

1.Use the power switch to turn off the product, and then unplug the power cord from the

electrical socket.

2.Open the scanner lid.

3.Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has

been moistened with nonabrasive glass cleaner.

CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do not place liquids directly on the glass or platen. They might seep and damage the product.

4.Dry the glass and white plastic with a chamois or a cellulose sponge to prevent spotting.

5.Plug in the product, and then use the power switch to turn on the product.

ENWW	Solve scan quality problems 183

Image 199

HP 200 M276nw Laser CF145ABGJ, M276nw CF145ARBGJ Solve scan quality problems, Check the scanner glass for dirt and smudges

Contents

Laserjet PRO 200 Color MFP Page HP LaserJet Pro 200 color MFP M276 Series Trademark Credits Copyright and LicenseTable of contents Copy Fax ScanDSL PBX Isdn Vii Manage and maintain 129 Solve problems 147 Enww Enww 196 Index 213 Supplies and accessories 211Xiv Product introduction Product front view Product viewsSerial number and model number location Product back viewControl-panel Home screen Control panel layoutEnww Menu item Description Print product reportsPrinter sharing disclaimer Enww Paper tray Supported paper sizes Size DimensionsSupported paper sizes Supported paper types Paper type Dimensions1 Weight Capacity2 Paper orientationLoad the paper input tray Enww Print HP UPD PCL 5 driver description Supported printer drivers WindowsHP PCL 6 driver description HP UPD PS driver descriptionPriority for changing print-job settings Change print-job settings WindowsChange the default settings for all print jobs Change the product configuration settings Click the Options & Supplies button Change print-job settings Mac OSClick the Driver tab Configure the installed options Print Use a printing shortcut Windows Print tasks for WindowsCreate a printing shortcut Windows Select an existing shortcut as a base Enww Print on both sides duplex with Windows Print multiple pages per sheet with Windows Enww Select the page orientation Windows Enww Select the paper type Windows Print the first or last page on different paper Windows Print Scale a document to fit page size Windows Create a booklet Windows Click the Print on both sides manually check box Print on both sides Mac OS Use a printing preset Mac OSCreate a printing preset Mac OS Print tasks for Mac OSSelect the page orientation Mac OS Print multiple pages on one sheet of paper Mac OSSelect the paper type Mac OS Scale a document to fit page size Mac OS Print a cover page Mac OSCreate a booklet Mac OS Select a custom paper size Windows Cancel a print job WindowsAdditional print tasks Windows Select the paper size WindowsPrint watermarks Windows Select a custom paper size Mac OS Cancel a print job Mac OSAdditional print tasks Mac OS Select the paper size Mac OSCreate archival-quality prints Use the HP EasyColor option Color printingChange the color theme for a print job Windows Change color options WindowsOpen the Color/Quality Options menu Change the color options Mac OSHalftone Setting description Setting options Edge ControlManual color options Match colorsPrint colored text as black Windows Use HP ePrint Touch the Enable Web Services buttonUse AirPrint Print Documents View and Print Photos Scan to USB Drive Walk-up USB printingCopy Make a single copy Make multiple copies Copy a multiple-page original Collate a copy job Copy on both sides duplex Copy on both sides duplex Reduce or enlarge a copy Make color or black and white copies Copy identification cards Optimize copy quality Adjust the lightness or darkness for copies Adjust the copy image Copy in draft mode Set the paper size and type for copying on special paper Set new default copy settings Restore copy default settings Copy Scan Scan by using the HP Scan software Mac OS Scan by using the HP Scan software WindowsScan to a USB flash drive Touch the Scan to Network Folder item Scan to a network folderScan to email Scan from a WIA-compliant program Scan by using other softwareScan by using optical character recognition OCR software Scan from a TWAIN-compliant programFax Connect fax to a telephone line Set up fax with a telephone answering machineSet up fax with an extension phone Setup for stand-alone faxUse the control panel Configure the fax time, date, and headerUse the HP Fax Setup Wizard Use special characters in fax headersUse the control panel to create and edit the fax phone book Use the phone bookUse phone-book data from other programs Delete phone book entries Delete speed-dial entries Create and edit speed-dial entriesCreate and edit group-dial entries Delete group-dial entries Set the dial tone detection Configure send fax settingsSet special dialing symbols and options Special symbol Button DescriptionSet the redial-on-no-answer option Set autoredial and the time between redialsTone dial or pulse dial Set the redial-on-busy optionSet the redial-on-communication-error option Set light/dark and resolutionSet the default light/dark contrast setting Set resolution settingsSet billing codes Cover page templatesEnww Set the answer mode Configure receive fax settingsSet fax forwarding Set the number of rings-to-answer Block or unblock fax numbersType of telephone line Set distinctive ring Type of telephone line Recommended rings-to-answer settingUse autoreduction for incoming faxes Set fax reprint settingsSet the fax sounds volume Set the alarm volume, phone-line volume, and ring volumeSet fax polling Set the private receive featureSet stamp-received faxes Enww Delete faxes from memory Cancel a faxUse fax Supported fax programsDSL Use fax on a DSL, PBX, or Isdn systemFax from the flatbed scanner Use fax on a VoIP serviceFax from the document feeder Send a fax from the software Use speed dials and group-dial entriesSend a fax from the software Click Send Now Schedule a fax to be sent later Send a fax with confirmationSend faxes internationally Use access codes, credit cards, or calling cardsPrint a fax Receive faxes to a computer Receive faxes when fax tones are audible on the phone linePrint a stored fax when the private receive feature is on Reprint a faxTouch the Print Private Faxes button Fax troubleshooting checklist Solve fax problemsSolve fax problems Fax trace report Print individual fax reports Fax error report printingSet the fax error report Print all fax reportsFax error messages Set the fax-error-correction modeChange the fax speed Fax is busy Canceled faxCanceled send Document feeder door is openRedial pending Fax receive errorCanceling the fax send Canceling the fax receiveFax storage is full No fax answer No fax detected Solve problems sending faxesCommunication error. message appears An error message displays on the control panelNo dial tone No fax answer. message appears Fax is busy. message appearsDocument feeder paper jam Scanner errorFax storage is full. message appears Open the Fax Activity Log menu Faxes can be received, but not sentUnable to use speed dials Unable to use fax functions from the control panelUnable to use group dials Solve problems receiving faxes Fax has a dedicated phone line Fax does not respondAn answering machine is connected to the product Telephone handset is connected to the product Answer Mode setting is set to the Manual settingVoice mail is available on the fax line Product uses a fax over IP or VoIP phone service Product is connected to a DSL phone serviceNo fax detected. message appears Select the Print Log Now option Handset is connected to the product Sender receives a busy signalPrivate Receive feature is on Fax is received but does not printFaxes are sending slowly Solve general fax problemsNo dial tone Cannot send or receive a fax on a PBX lineFax quality is poor Fax cuts off or prints on two pages Open the Default Paper Size menuEnww Manage and maintain Use HP Web Services applications View or change network settings Configure IP network settingsRename the product on a network Setting Description Link speed and duplex settingsTab or section Description Status tab HP Device Toolbox WindowsPrint tab HP Web Services tabNetworking tab HP Utility Mac OS HP Utility featuresOpen the HP Utility Product security features HP Web JetadminSet or change the product password Print with EconoMode Economy settingsSet the sleep delay Set the Auto Power Down delaySystem Setup Energy Settings Auto Power Down Wake Events Enable or disable the At Very Low settings Print when a toner cartridge is at estimated end of lifeRecycle supplies Store and recycle suppliesToner cartridge storage Replace the toner cartridges Replacement instructionsEnww Enww Enww Manually update the firmware Update the firmwareSet the product to automatically update the firmware Enww Solve problems Test print functionality Problem-solving checklistCheck that the product power is on Check the control panel for error messagesTry sending a print job from a computer Test copy functionalityTest the fax sending functionality Test the fax receiving functionalityControl panel help system Restore the factory-set defaultsControl panel message types 10.X00Y Supply ErrorError, Turn off then on Interpret control panel messagesXX Error Fuser ErrorFan Error, Turn off then on ErrorError Turn off then on Black in wrong position Black Cartridge LowBlack Very Low Cyan Very Low CleaningCyan Cartridge Low Cyan in wrong positionIncompatible color Device error, press OKGenuine HP supply installed Door openLoad tray 1 Press OK for available media Install color cartridgeInvalid driver Press OK Jam in Tray 1, Clear jam and then press OKMagenta Very Low Load Tray 1, Plain Size / Cleaning mode, OK to startMagenta Cartridge Low Magenta in wrong positionMisprint, Press OK Print failure, press OK. If error repeats, turn off then onManual Duplex Load Tray 1, Press OK Memory is low. Press OKReplace color Rear door openRemove shipping lock from color cartridge Remove shipping locks from cartridgesUsed color in use Used color installed, to accept press OKUnexpected size in tray 1 Load size Press OK Unsupported color Press OK to continueYellow Very Low Used supplies in useYellow Cartridge Low Yellow in wrong positionPrevent paper jams Paper feeds incorrectly or becomes jammedProduct does not pick up paper Product picks up multiple sheets of paperJam locations Clear jamsClear jams from the document feeder Clear jams in the paper input tray Enww Clear jams from the rear door Clear jams from the output binEnww Check the paper type setting Mac OS Check the paper type setting WindowsImprove print quality Check the supplies status Check toner cartridge statusCalibrate the product to align the colors Print the supplies statusInterpret the print quality Print a cleaningPerform additional print quality troubleshooting Print the print qualityInspect the toner cartridge for damage Check the paper and printing environment Check print job settingsUse paper that meets HP specifications Check the EconoMode settingChange the color theme for a print job Adjust color settings in the printer driverChange the color options HP PCL 6 driver Use the printer driver that best meets your printing needsHP UPD PS driver HP UPD PCL Check the scanner glass for dirt and smudges Solve copy quality problemsCheck the image adjustment settings Check the paper settingsOptimize for text or pictures Edge-to-edge copying Enww Solve scan quality problems Check the color settings Check the resolution settingsSetting Recommended use Check the image adjustment settings Optimize for text or pictures Enww Solve fax quality problems Check the send-fax resolution setting Check the Error Correction setting Send to a different fax machine Check the senders fax machine Check the Fit-to-Page settingSystem Setup Self Diagnostics Perform a fax diagnostic testProduct does not print Product does not print or it prints slowlyProduct prints slowly File does not print from the USB storage accessory Solve walk-up USB printing problemsSolve walk-up USB printing problems Solve direct connection problems Computer is using the incorrect IP address for the product Solve wired network problemsPoor physical connection Computer is unable to communicate with the product Computer or workstation might be set up incorrectlyWireless connectivity checklist Solve wireless network problemsWireless product loses communication when connected to a Cannot connect more computers to the wireless productNetwork does not appear in the wireless networks list Perform a wireless network diagnostic test Wireless network is not functioningReduce interference on a wireless network An error message displayed during the software installation Solve product software problems with WindowsProduct is in Ready mode, but nothing prints Click Devices and Printers WindowsPrinter driver is not listed in the Print & Fax list Solve product software problems with Mac OSHardware troubleshooting Software troubleshootingPrint job was not sent to the product that you wanted Windows Vista and Windows Remove software WindowsRemove software Mac OS Windows XPEnww Supplies and accessories Part number Cartridge number Description Order parts, accessories, and suppliesHP policy on non-HP supplies HP anticounterfeit Web siteIndex AccessoriesDSL Jams Part numbers Toner cartridges 212 Pauses, inserting TCP/IP Enww Page Hewlett-Packard Development Company, L.P