Abstract
Page
3 Replacing the system motherboard
4 Battery/Flash Backed Write Cache (BBWC or FBWC) module failures
5 The HP SmartArray P410i and P812/P411 RAID controllers and HP SAS
6 The HP SmartArray P212 RAID controller (HP D2D2502 G2, 2504 G2
7 The HP SmartArray P400 RAID controller (D2D4004/4009/2500 G1)
G2 models:
•HP D2D4324 G2 (12–disk)
•HP D2D4312 G2 (12–disk)
•HP D2D4112 and HP D2D4106 G2 (12–disk)
•HP D2D2502 and HP D2D2504 G2 (4–disk)
How do I tell whether I have a G1 or G2 product
Using the ProLiant Guide with HP D2D4324 G2 models
Using the ProLiant Guide with HP D2D4312 G2 models
Using the ProLiant Guide with HP D2D4106/4112 G2 models
•The CPU is Intel Xeon X5550 (Spare P/N 490070-001)– there are two per system
◦HP Smart Array P212/Zero Memory Controller: 462828-B21
◦512MB BBWC -Cacheand BBWC: 462967-B21
Figure 3 Rear view of the HP D2D4106/4112 G2
Using the ProLiant Guide with HP D2D4112 G1 models
Using the ProLiant Guide with HP D2D4004 and 4009 G1 models
Using the ProLiant Guide with HP D2D2502 G1 models
Using the ProLiant Guide with HP D2D2503 G1 models
Using the ProLiant Guide with HP D2D2504 G1 models
The AMD Opteron 2384 2.7GHz (75W), part number
The following tasks are described in this guide:
•How to replace the flash memory module
•How to replace the motherboard
Part number
Troubleshooting procedure
Page
Figure 10 HP D2D2502 and HP D2D2504 G2 Series flash memory module
Figure 11 HP D2D 4112, HP D2D4004 or HP D2D4009 G1 flash memory module
Figure 12 HP D2D2500 G1 Series flash memory module
•Set the J27 jumper on HP D2D4106/4112 G2 and HP D2D2502/2504 G2 products
•Update BIOS IDs on all products
•Reinstate iLO2 licences on all G2 products
iLO2 licenses
1.Log on to the iLO2 GUI
1.Reboot the system
2.During the POST screen, when advised, hit any key to see further messages
NOTE: This section is not relevant for HP D2D4324/4312 models
The following diagram shows the location of the J27 jumper on the motherboard
Figure 13 Location of the J27 jumper
Table 3 J27 jumper settings
G2 products
For all G2 products you must:
http://www.hp.com/support/downloads
Change the Performance options, as shown in the following table
G1 products
Part numbers for a replacement cache modules are as follows:
•G1 products: BBWC = 398648–001
•G2 products apart from HP D2D4324: BBWC = 462976–001
•HP D2D4324 G2: FBWC = 534562-B21
HP D2D4324, D2D4312, D2D4106 and D2D4112
HP D2D4324
HP D2D4312
HP D2D4106/4112 G2
HP D2D2502/2504 G2
HP D2D4004/4009 and HP D2D2502/3/4 G1
HP D2D4112 G1
Figure 24 Location of LEDS on the BBWC
HP D2D4324
The HP D2D4324 has four RAID controllers
Figure 25 HP D2D4324, location of the P812 controller and HP SAS expander card
WARNING
HP D2D4312
Figure 26 HP D2D4312, location of the P411 controller and HP SAS expander card
Part numbers
cache module failure
NOTE: It is not necessary to reinstate the license with the P812 card
Page
5.Install the SAAP license
Table 7 Cabling to HP SAS expander card (HP D2D4312)
Figure 27 Cabling showing the SAS expander card
Figure 28 Cabling showing the backplanes
•HP D2D2502 G2
•HP D2D2504 G2
•HP D2D4106 G2
•HP D2D4112 G2
Figure 29 HP D2D4106/4112 G2 models, location of the P212 controller
•Summary page: RAID catastrophically failed
Summary page:
Storage—RAID
RAID device is not available
•RAID page (HP D2D2502/2504): RAID device is not available
Figure 31 Inserting a P212 card into an HP D2D4106/4112
Figure 32 Inserting a P212 card into an HP D2D2502/2504
6.HP D2D4106/4112 Backup Systems only: Reinstate the SAAP license
•HP StoreOnce D2D4004 and D2D4009 G1
•HP StoreOnce D2D2500 series (HP D2D2502/3/4) G1
Figure 33 HP D2D4004 and HP D2D4009, location of the P400 controller
Figure 34 HP D2D2500 series, location of the RAID controller
The component parts have the following part numbers:
Identifying a P400 card failure
•RAID page: RAID device is not available
RAID page:
Figure 35 Location of LEDs on the P400 controller card
Page
Identifying a P800 card failure
