P212 card failures are likely to occur only during power down or power up. Failure means that the P212 card is unable to mount the RAID array. Status messages on the Web Management Interface will advise that:

•Summary page: RAID catastrophically failed

•Storage—RAID page (HP D2D4106/4112): RAID device is not available. Any issues with logical units on this page also indicate a problem.

•RAID page (HP D2D2502/2504): RAID device is not available

RAID card failures are also reported in the Log and in email alerts, if you have set them up. For example: cache module failure.

NOTE: If RAID fails and the HP D2D Backup System is still functioning, you can also get information, including license keys, by generating a Support ticket (from the Administration-Support web page).

Before replacing a RAID controller — a note about licenses

NOTE: HP D2D2502/2504 G2 products do not require the SAAP license, since they operate in RAID 5 mode.

The Smart Array Advanced Pack (SAAP) is required to enable RAID 6 support. You must reinstate the SAAP license, if you replace the P212 cards on an HP D2D4106/4112 G2 product. If you do not, the system will experience one of the following symptoms :

•Very slow product performance (Running as RAID 5 access to the disks, if the arrays had not failed themselves)

•Refusal to create the storage (if the storage arrays have failed and need to be rebuilt from scratch)

The units are shipped with paper copies of the SAAP license. If you no longer have this license and the board is still working, make a note of the license before you replace the faulty SmartArray card. If it is not working, contact HP Support.

1.Reboot the system.

2.During the POST screen, when advised, hit any key to see further messages.

3.Enter the Smart Array POST ORCA utility by pressing [F8] when the details for the RAID controller are displayed during the POST messages.

4.Select the Manage Licenses option in the Smart Array menu, and then select View Licenses.

5.Make a note of the licence key reported. This key is unique to the system and can be used for any replacement Smart Array card.

Replacing the HP Smart Array P212 controller

IMPORTANT: When replacing the P212 controller be sure to always replace the card into the same full-heightslot from which it was removed. Make sure the card is connected to the BBWC.

1.Check first that the P212 controller is seated properly and the cable to the BBWC is secure.

2.Make sure the HP D2D is powered off and, observing the safety and antistatic procedures documented in the HP ProLiant and HP Smart Arrays for HP ProLiant Servers user guides, remove the cover and PCI cage from the HP D2D and disconnect the failed card from the cable. Replace it with the new card (1) and secure it to the bracket (2).

Before replacing a RAID controller — a note about licenses 35

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HP D2D2502, D2D4106 G2, D2D4312 G2 Replacing the HP Smart Array P212 controller, Summary page RAID catastrophically failed
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D2D4004 G1, D2D4009 G1, D2D2503, D2D2502, D2D4312 G2 specifications

The HP D2D series of backup systems offers a robust solution for data protection and recovery, catering to various business needs. Among these devices, the D2D4112 G2, D2D2504 G2, D2D4106 G2, D2D2504 G1, and D2D4312 G2 stand out due to their distinctive features, technologies, and characteristics.

The HP D2D4112 G2 is designed for medium to large businesses that require reliable and high-performance backup solutions. It supports up to 12TB of usable capacity, providing enough space for extensive data storage. This device employs advanced deduplication technology, which reduces the amount of storage needed by eliminating redundant data. The D2D4112 G2 also offers scalable performance, allowing businesses to increase their storage capacity as their needs grow.

On the other hand, the HP D2D2504 G2 is specifically engineered for smaller enterprises. It has a capacity of up to 4TB, making it an ideal choice for businesses with moderate backup requirements. The G2 model features enhanced performance with faster backup and restore times, ensuring that data protection is efficient and uninterrupted. Its intuitive management interface simplifies configuration and monitoring, making it user-friendly for IT staff.

The HP D2D4106 G2 provides a balance between performance and capacity, with features that cater to organizations needing reliable backup solutions. It supports up to 6TB of usable capacity and incorporates robust deduplication technology to optimize storage efficiency. The device is designed for easy integration into existing IT environments, streamlining the backup process without significant disruptions.

The D2D2504 G1, while an earlier model, retains relevance with its solid performance and reliability. It serves businesses with smaller data volumes and still offers effective deduplication features. Its straightforward setup and management options make it a cost-effective solution for organizations looking to implement dependable data protection strategies.

Finally, the HP D2D4312 G2 is another high-capacity model that supports up to 12TB. It incorporates cutting-edge technologies such as virtual tape library (VTL) capabilities, allowing for seamless integration with existing backup software. The D2D4312 G2 is built for enterprise environments, providing high availability and enhanced performance for mission-critical data protection.

In summary, the HP D2D series, with models such as D2D4112 G2, D2D2504 G2, D2D4106 G2, D2D2504 G1, and D2D4312 G2, offers tailored backup solutions that meet the diverse needs of businesses ranging from small enterprises to large organizations. With advanced deduplication technology, scalability, and ease of management, these devices ensure robust and efficient data protection.
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