HP D2D2502, D2D2503, D2D2504 G1, D2D2504 G2, D2D4004 G1, D2D4009 G1, D2D4106 G2, D2D4112 G2, D2D4312 G2 Part numbers, Identifying a P800 card failure

8 The HP SmartArray P800 RAID controller (HP D2D4112

G1 only)

Overview

The HP StoreOnce D2D4112 G1 Backup System uses the HP SmartArray P800 RAID controller fitted with 512 MB RAM and two BBWCs (battery backed write cache).

IMPORTANT: The HP D2D4004, 4009 and 2500 Series G1 Backup Systems use the HP SmartArray P400 RAID controller and have one RAID battery. They are described in The HP SmartArray P400 RAID Controller (page 37).

Figure 37 HP D2D4112 G1, location of the P800 controller

1 RAID controller

2 optional Tape Attach SAS or SCSI card

3 Fibre Channel card

WARNING! To reduce the risk of personal injury or damage to the equipment, consult the safety information and user documentation provided with the server and P800 controller before attempting the installation.

Part numbers

The replacement kit has a part number of 381513–B21. The component parts have the following part numbers:

•P800 card: 398647-001

•512 MB memory: 398645–001

•BBWC: 398648–001

P800 controller failure

Identifying a P800 card failure

P800 card failures are likely to occur only during power down or power up. Failure means that the P800 card is unable to mount the RAID array. Status messages on the Web Management Interface will advise that:

•Summary page: RAID catastrophically failed

•Storage page, RAID tab: RAID device is not available

40 The HP SmartArray P800 RAID controller (HP D2D4112 G1 only)

Contents

Abstract Page 3 Replacing the system motherboard 4 Battery/Flash Backed Write Cache (BBWC or FBWC) module failures 5 The HP SmartArray P410i and P812/P411 RAID controllers and HP SAS 6 The HP SmartArray P212 RAID controller (HP D2D2502 G2, 2504 G2 7 The HP SmartArray P400 RAID controller (D2D4004/4009/2500 G1) G2 models: •HP D2D4324 G2 (12–disk) •HP D2D4312 G2 (12–disk) •HP D2D4112 and HP D2D4106 G2 (12–disk) •HP D2D2502 and HP D2D2504 G2 (4–disk) How do I tell whether I have a G1 or G2 product Using the ProLiant Guide with HP D2D4324 G2 models Using the ProLiant Guide with HP D2D4312 G2 models Using the ProLiant Guide with HP D2D4106/4112 G2 models •The CPU is Intel Xeon X5550 (Spare P/N 490070-001)– there are two per system ◦HP Smart Array P212/Zero Memory Controller: 462828-B21 ◦512MB BBWC -Cacheand BBWC: 462967-B21 Figure 3 Rear view of the HP D2D4106/4112 G2 Using the ProLiant Guide with HP D2D4112 G1 models Using the ProLiant Guide with HP D2D4004 and 4009 G1 models Using the ProLiant Guide with HP D2D2502 G1 models Using the ProLiant Guide with HP D2D2503 G1 models Using the ProLiant Guide with HP D2D2504 G1 models The AMD Opteron 2384 2.7GHz (75W), part number The following tasks are described in this guide: •How to replace the flash memory module •How to replace the motherboard Part number Troubleshooting procedure Page Figure 10 HP D2D2502 and HP D2D2504 G2 Series flash memory module Figure 11 HP D2D 4112, HP D2D4004 or HP D2D4009 G1 flash memory module Figure 12 HP D2D2500 G1 Series flash memory module •Set the J27 jumper on HP D2D4106/4112 G2 and HP D2D2502/2504 G2 products •Update BIOS IDs on all products •Reinstate iLO2 licences on all G2 products iLO2 licenses 1.Log on to the iLO2 GUI 1.Reboot the system 2.During the POST screen, when advised, hit any key to see further messages NOTE: This section is not relevant for HP D2D4324/4312 models The following diagram shows the location of the J27 jumper on the motherboard Figure 13 Location of the J27 jumper Table 3 J27 jumper settings G2 products For all G2 products you must: http://www.hp.com/support/downloads Change the Performance options, as shown in the following table G1 products Part numbers for a replacement cache modules are as follows: •G1 products: BBWC = 398648–001 •G2 products apart from HP D2D4324: BBWC = 462976–001 •HP D2D4324 G2: FBWC = 534562-B21 HP D2D4324, D2D4312, D2D4106 and D2D4112 HP D2D4324 HP D2D4312 HP D2D4106/4112 G2 HP D2D2502/2504 G2 HP D2D4004/4009 and HP D2D2502/3/4 G1 HP D2D4112 G1 Figure 24 Location of LEDS on the BBWC HP D2D4324 The HP D2D4324 has four RAID controllers Figure 25 HP D2D4324, location of the P812 controller and HP SAS expander card WARNING HP D2D4312 Figure 26 HP D2D4312, location of the P411 controller and HP SAS expander card Part numbers cache module failure NOTE: It is not necessary to reinstate the license with the P812 card Page 5.Install the SAAP license Table 7 Cabling to HP SAS expander card (HP D2D4312) Figure 27 Cabling showing the SAS expander card Figure 28 Cabling showing the backplanes •HP D2D2502 G2 •HP D2D2504 G2 •HP D2D4106 G2 •HP D2D4112 G2 Figure 29 HP D2D4106/4112 G2 models, location of the P212 controller •Summary page: RAID catastrophically failed Summary page: Storage—RAID RAID device is not available •RAID page (HP D2D2502/2504): RAID device is not available Figure 31 Inserting a P212 card into an HP D2D4106/4112 Figure 32 Inserting a P212 card into an HP D2D2502/2504 6.HP D2D4106/4112 Backup Systems only: Reinstate the SAAP license •HP StoreOnce D2D4004 and D2D4009 G1 •HP StoreOnce D2D2500 series (HP D2D2502/3/4) G1 Figure 33 HP D2D4004 and HP D2D4009, location of the P400 controller Figure 34 HP D2D2500 series, location of the RAID controller The component parts have the following part numbers: Identifying a P400 card failure •RAID page: RAID device is not available RAID page: Figure 35 Location of LEDs on the P400 controller card Page Identifying a P800 card failure