Troubleshooting

Table 2-4

External Device Problems and Solutions

Problem

Possible Cause

Solution

A new device is not recognized as part of the system.

The computer may be properly aligned, but is not fully seated or docked in the expansion base.

Lift the computer away from the expansion base. Then realign the computer visual alignment indicator with the indicator on the expansion base, and reconnect the computer. Be sure that the computer is properly aligned and seated, and fully docked by gently pressing down on the computer until you hear a click. If accessories are attached, they should now be recognized by the system.

The device cable or

■ Be sure that all cables

power cord is loose.

are securely

 

connected to the

 

device and the

 

expansion base.

 

■ Be sure that all power

 

cords are securely

 

connected to the

 

device or

 

expansion base and

 

to an AC outlet.

 

 

Maintenance and Service Guide

2–5

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Image 34
HP Docking Station XB3000 manual External Device Problems and Solutions