Troubleshooting

Table 2-4

External Device Problems and Solutions (Continued)

Problem

Possible Cause

Solution

 

 

 

A new device is not

The device was

Turn off the computer,

recognized as part of

connected while

turn on the device (if

the system. (Continued)

the system was on.

applicable), and then

 

 

turn on the computer.

 

 

 

 

Cabling is incorrect.

Be sure that the device

 

 

cable is in the correct

 

 

connector on the

 

 

expansion base.

 

 

 

 

You may need to install

Install drivers according

 

device drivers on the

to the device

 

computer.

manufacturer’s

 

 

instructions.

 

 

 

2–6

Maintenance and Service Guide