Troubleshooting

2.2 Problems and Solutions

The following tables list possible problems, the possible cause of each problem, and the recommended solution.

Table 2-1

Docking Problems and Solutions

Problem

Possible Cause

Solution

The computer is turned on and properly docked, but the power light and docking light are not on.

Power cord is not

Properly plug in

plugged into either the

power cord.

expansion base or the

 

AC outlet.

 

Some of the ports or connectors do not work, even though the docking light is turned on.

The computer may be properly aligned, but is not fully seated or docked in the expansion base.

Lift the computer away from the expansion base. Then realign the computer visual alignment indicator with the indicator on the expansion base, and then reconnect the computer. Be sure that the computer is properly aligned and seated, and fully docked by gently pressing down on the computer until you hear a click. If accessories are attached, they should now work properly.

2–2

Maintenance and Service Guide